Financial Advisor, Senior Associate

The Vanguard Group•Scottsdale, PA

8h•Hybrid

About The Position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Requirements

Two years experience in client relationship management or customer service preferred.
Experience within Financial Services industry preferred.
Demonstrated proficiency with CRM systems and strong organizational, time management, and consultative skills.
Undergraduate degree or equivalent combination of training and experience.
This job requires a regulatory license - Series 7, Series 66, and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.

Nice To Haves

Pr ogress toward completion of the CFP® examination preferred.

Responsibilities

Identifies client needs and works with internal partners to determine tailored solutions aligned with Vanguard’s investment philosophy.
Partners with sales executives in business development and sales processes to support growth initiatives.
Maintains accurate client records in CRM systems and ensures compliance with Vanguard methodology, investment guidelines, and regulatory requirements.
Supports the analysis of client investment risk tolerance, discusses appropriate savings or spending strategies, and provides additional financial planning solutions such as retirement and wealth-building strategies.
Conducts periodic reviews of portfolios and creates detailed reports addressing ongoing client advisory needs.
Implements wealth-building strategies based on client goals and Vanguard’s disciplined investment approach.
Develops a comprehensive understanding of client financial situations through consultative conversations and uncovering key information.
Develops general knowledge of Vanguard funds, products, and services to educate clients effectively.
Maintains a broad understanding of financial planning principles, capital markets, and the Financial Services industry.
Participates in special projects and contributes to process improvements to enhance client experience and operational efficiency.
Drive Outcomes and take decisive action to achieve results.
Maintain client focus and deliver exceptional service.
Optimize work processes for efficiency and accuracy.
Manage ambiguity and adapt to changing priorities.
Demonstrate situational adaptability and resourcefulness in problem-solving.