Financial Administrative Coordinator, Penn Dental Family Practice

University of Pennsylvania

1d•Onsite

About The Position

Penn Dental Medicine’s Family Practice (PDFP) is interested in hiring the best and the brightest Financial Administrative Coordinator looking to broaden their skill sets and gain valuable experience in the art and science of the dental field. As a member of the PDFP family, individuals are provided the opportunity to work alongside a diverse team whose mission is to provide quality dental care which exceeds patient expectations. Ideal candidates must: 1. Be ready to have a voice on a highly collaborative team 2. Stay motivated and always seek to learn and improve upon patient service and clinical practice 3. SMILE…because WE make people smile! Penn Dental Family Practice is comprised of over 35 doctors, 15dental hygienists, 22 dental assistants, 17 staff AND GROWING! Together, the team works collaboratively to provide multi-specialty care utilizing leading techniques in patient care. PROFESSIONAL ATTRIBUTES POSITIVE ENERGY AND ENTHUSIASM, with a strong commitment to exceeding patient and team expectations FLEXIBILITY AND OPENNESS to work as a team in a variety of roles, assignments and duties TEAM PLAYER a strong desire to be an active, long-term participant in the growth and success of the practice ABILITY TO ADAPT AND LEARN QUICKLY, make an immediate, sustainable impact, and provide value-added service to patients and team STRONG COMMUNICATION AND INTERPERSONAL SKILLS, displaying the ability to connect and build relationships with team members/peers and patients CONFIDENCE IN PROFESSIONAL APTITUDE and ability to effectively convey skills, knowledge and qualifications to patients DESIRED EXPERIENCE & POSITION EXPECTATIONS A High School Diploma or GED and 5 to 7 years of experience or equivalent combination of education and experience is required. Proficiency with Axium strongly preferred. Excellent interpersonal skills: ability to interact with all levels as well as a diverse population; excellent organizational and detail-oriented skills Computer proficiency required Previous experience working in a Dental Office strongly preferred. Our ideal candidate will assist the Penn Dental Family Practice in providing patient-focused experiences supporting the delivery of high-quality care through patient dental treatment coordination and payment options. Penn Dental Family Practice is the multispecialty dental practice of Penn Dental Medicine. With general dentists as well as specialists, patients can receive your comprehensive care for all your dental needs within each of the two practice locations. Patients benefit from a team of experts who practice using the leading techniques and technologies in dentistry and who are committed to providing compassionate, personalized care. At Penn Dental Medicine, our students are among the nation’s best, and they are matched in quality by the high level of instruction and research among our faculty. Our research encompasses all the basic and clinical sciences, and Penn’s emphasis on interdisciplinary scholarship encourages collaborations across disciplines. Our clinical care brings the latest techniques and technologies to patients within our teaching clinics and faculty practice. As stewards of the neighborhood in which we reside, Penn Dental Medicine participates in a diversity of community outreach programs, serving area residents while teaching our students to practice with compassion and responsibility.

Requirements

A High School Diploma or GED and 5 to 7 years of experience or equivalent combination of education and experience is required.
Excellent interpersonal skills: ability to interact with all levels as well as a diverse population; excellent organizational and detail-oriented skills
Computer proficiency required

Nice To Haves

Proficiency with Axium strongly preferred.
Previous experience working in a Dental Office strongly preferred.

Responsibilities

Present patients with treatment payment options in adhering to and in accordance with the practice guidelines and financial policies.
Enter and submit patient payment plans in practice management system, documenting financial consultation outcomes and arrangements.
Provide regular and ad hoc reporting of accounts, following up on delinquent and/or treatment plans pending approvals.
Provide accurate deposits daily in the University's BEN financial system.
Perform other team-supporting duties as assigned.

Benefits

Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Penn provides an array of resources to help you advance yourself personally and professionally.
As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.