Finance Technical Writer II

The Cavco Family of Companies•Plano, TX

7d•Onsite

About The Position

ABOUT THE ROLE CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Finance Technical Writer II to help grow our Company. This in-person role is in our Plano, TX office reporting to the VP of Regulatory Compliance & QC. Responsibilities include documenting policies, procedures and processes. The Finance Technical Writer plays a crucial part in documenting policies, procedures and processes ensuring compliance, and enhancing operational efficiency.

Requirements

Advanced written, verbal and interpersonal communication skills
Strong attention to detail and accuracy
Ability to identify and resolve problems in a timely manner
Efficient organization and time management skills with the ability to multi-task
Accomplished decision-making, customer service and problem-solving skills
Ability to strategize and prioritize efforts to achieve goals
Strong research and critical thinking skills
Advanced interpersonal skills and ability to work well with a wide range of people
Ability to read and interpret published rules and regulations
Positive & professional demeanor
Self-starter with strong organizational skills
Highly organized, consistent, and solutions focused
Employ a strong sense of urgency and ownership in all activities
Self-motivated with the ability to work independently
Ability to work effectively in a team environment
Proficient in Microsoft Office, Excel, PowerPoint, and Project
BA/BS degree required in Technical Writing, English, Communications Business Administration, Finance or Accounting
14+ months of experience working as a technical writer, procedure writer or documentation specialist in the financial industry OR 3+ years of experience working as a technical writer, procedure writer or documentation specialist
English speaker with impeccable Grammer skills

Nice To Haves

Financial/Mortgage experience preferred

Responsibilities

Collaborates with department leaders to gather and document requirements and procedures
Document lending policies, procedures and process to standardize work tasks and streamline operations
Develop department-level policies and procedures tailored to specific job functions
Produce and refine comprehensive documentation including manuals, procedures, policies, user guides, training materials, and more
Revise and edit existing documentation and reference materials
Collaborate with subject matter experts and team members to ensure clarity, appropriateness, and applicability of written content
Prepare clear and comprehensive step-by-step procedures and processes
Write requirements for system users
Work with IT department to learn system validation capabilities
Research and accurately document compliance requirements
Analyze procedures and processes for efficiency and waste reduction
Collaborate with the compliance team to maintain compliance policies and procedures in accordance with regulations
Generate innovative ideas to enhance the quality and comprehensibility of procedures
Maintain all company manuals
Ad hoc projects as needed