JOB RESPONSIBILITIES Champion the Billing & Collections Process You’ll play a hands-on role in ensuring timely, accurate billing and follow-up, including: Preparing and submitting UB-04 and 1500 claims Reviewing charges and account information for completeness Following up with payers and families to ensure balances are resolved Managing correspondence and ensuring documentation aligns with payer rules and organizational standards Be a Trusted Resource for Families You will help families navigate the financial side of care by: Explaining insurance benefits and payment options Identifying eligibility for Medicaid, Social Security, and outside funding Completing and submitting financial applications Reducing stress by providing clear, compassionate support during a complex process Support Departmental Operations You’ll contribute to the smooth functioning of our revenue cycle systems and team by: Updating payer, physician, and charge information Performing system maintenance and data entry Ensuring our charge master stays accurate and competitive Coordinating closely with departments across the hospital — including Admitting, Outpatient Surgery, Physician Billing Services, and Financial Services Lead Through Collaboration As part of a close-knit team, you’ll: Serve as a go-to resource for peers Act as a preceptor for new team members Support specialty functions as needed Build relationships with clinical and non-clinical partners throughout the hospital Maintain High Standards of Quality You’ll help uphold Cincinnati Children’s commitment to accuracy and compliance by: Producing and reviewing quality assurance reports Ensuring timely, accurate payment posting and account updates Supporting utilization review activities in coordination with UR teams Why This Role Matters Families come to Cincinnati Children’s during some of their most vulnerable moments. Your work ensures they understand their financial responsibilities, experience clear and respectful communication, and feel supported throughout their care journey. You’re not just collecting balances — you’re helping families focus on what matters most: the health of their child.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees