Finance Manager

Swickard Gladstone LLC, d/b/a Swickard HondaGladstone, OR
1d

About The Position

The Finance Manager plays a critical role in the dealership's profitability. You'll be responsible for securing financing for customers, structuring deals, and presenting a variety of financial and insurance products to maximize customer satisfaction and dealership revenue.

Requirements

  • Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Minimum of 2-3 years of experience in automotive finance or a related field (e.g., banking, lending).
  • Strong understanding of automotive financing principles and loan options.
  • Excellent sales and negotiation skills.
  • Proven ability to close deals and meet sales targets.
  • Exceptional communication and interpersonal skills.
  • Proficient in computer skills and dealership management software (DMS).
  • Ability to multi-task and manage time effectively in a fast-paced environment.
  • A valid driver's license with a clean record.

Nice To Haves

  • Knowledge of F&I regulations and compliance is a plus.

Responsibilities

  • Financing and Loan Processing:
  • Meet with customers after the vehicle selection to discuss financing options.
  • Assess customer creditworthiness and pre-qualify them for loan options from various lenders.
  • Negotiate loan terms and interest rates with lenders on behalf of the customer.
  • Secure financing approval and finalize loan documents.
  • Ensure all loan documentation is accurate and compliant with regulations.
  • Product Presentation and Sales:
  • Present and explain various financial and insurance products (extended warranties, gap insurance, service contracts, etc.).
  • Tailor product recommendations to the customer's needs and budget.
  • Overcome objections and effectively close deals on F&I products.
  • Maintain a deep understanding of all offered products and their benefits.
  • Deal Structuring and Profitability:
  • Structure financing deals that meet customer needs while maximizing dealership profit.
  • Utilize various tools and techniques to increase profitability within legal and ethical boundaries.
  • Track sales performance and identify opportunities to improve F&I penetration (percentage of customers purchasing F&I products).
  • Customer Service and Relationship Building:
  • Provide exceptional customer service throughout the financing process, ensuring a smooth and positive experience.
  • Build trust and rapport with customers, addressing their concerns and questions with professionalism.
  • Maintain a positive and welcoming demeanor in sometimes high-pressure situations.
  • Compliance and Regulations:
  • Ensure all financing and sales practices comply with federal and state regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act).
  • Stay informed about updates to regulations and adapt processes accordingly.
  • Additional Responsibilities:
  • Train and mentor sales staff on F&I products and processes.
  • Maintain strong relationships with lenders and insurance providers.
  • Assist with monthly and quarterly sales reports and financial analysis (as needed).
  • Other duties as assigned

Benefits

  • Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support
  • Opportunities for continued personal and professional growth.
  • Insurance: medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan
  • Paid Holidays
  • PTO
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