Finance & Insurance Assistant

Landmark Ford East • Springfield, IL

3d • $17 - $20

About The Position

Finance and Insurance Assistant Are you passionate about the automotive industry and ready to kick start or grow your career in finance and insurance? We are looking for a motivated Finance and Insurance (F&I) Assistant to support our dynamic sales and finance teams at Landmark Ford East (Trucks), Inc. We are a part of the Landmark Automotive Group in Springfield, Illinois. This is a fantastic opportunity to work in a fast-paced, customer-focused environment where you can develop valuable skills in automotive financing, insurance products, and dealership operations.

Requirements

• Previous experience in automotive finance, insurance, or administrative support preferred but not required.
• Strong organizational skills with keen attention to detail.
• Excellent communication and interpersonal skills.
• Experience in working the phones to reach out and contact customers.
• Ability to maintain confidentiality and handle sensitive customer information with discretion.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• A positive attitude, willingness to learn, and a strong team player mindset.
• High school diploma or equivalent required; additional education in finance or business is a plus.

Nice To Haves

• Familiarity with dealer management systems (DMS) is a plus.
• additional education in finance or business is a plus.

Responsibilities

• Assist the Finance and Insurance Manager with preparing and processing finance and lease agreements.
• Ensure all required documentation is complete, accurate, and compliant with regulatory requirements.
• Coordinate with lenders and financial institutions to secure financing for customers.
• Present and explain additional F&I products, including vehicle service contracts, GAP insurance, and protection plans.
• Maintain organized files and records of all transactions in accordance with dealership policies.
• Provide excellent customer service by answering client questions regarding financing, insurance products, and paperwork.
• Support the sales team with administrative tasks related to the vehicle delivery process.
• Perform data entry and assist with maintaining compliance logs and reporting.
• Stay up to date on finance programs, insurance offerings, and industry regulations.
• Source out and contact potential customers for the purpose of creating interest, setting sales appointments and support the sales team in closing those sales.

Benefits

• Opportunities for growth and advancement within our dealership group.
• Comprehensive training and support from experienced F&I professionals.
• A collaborative and supportive team environment.
• Hourly rate of $16.50 to $20.00, plus performance-based commissions and bonuses that can equal 32-50% of total earnings.
• Employee discounts on vehicle purchases and parts.
• Health, dental, vision and life insurance.
• 401k with employer match
• Paid Time Off
• Vacation Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED