Finance Counselor

Baptist • Jackson, MS

1d

About The Position

Ensures the hospital is collecting patient deductibles and co-pays in an accurate and timely manner. Serves as a resource to patients, families, and employees to discuss financial arrangements and properly explain patient financial obligation. Works 8 hours per day, 5 days per week with the possibility of some overtime as needed for the department. Performs other duties as assigned.

Requirements

• Minimum Required 3 years of business related office experience with 1 of those years being healthcare related experience.
• Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency.
• Skill to write legibly and record information accurately as necessary to perform job duties.
• Basic computer skills, ability to perform basic math computation, type 30 words per minute, and problem solving skills.
• Dealing with confrontational issues and high stress situations with patients, family, and physicians.
• CHAA

Nice To Haves

• 5 years of business experience in a healthcare environment.
• Front-end collections experience desired.
• Associates degree or 2 years of college level courses.
• Knowledge of McKesson HBOC applications of cash postings and registration processes.
• Insurance verification processes using Real Time Eligibility, Passport Communications, and additional on-line verification processes.
• Knowledge of pre-certification requirements and guidelines.

Responsibilities

• Works with patients, families, hospital staff, and representatives from outside agencies to collect deductibles and co-pays, set up payment plans, and evaluate bad debt.
• Assists patients with initiation of the application for Charity Care.
• Serves as a resource to properly explain insurance benefits to patients, families, hospital staff, and representatives from outside agencies as to how they pertain to the services being performed at this facility.
• Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff.
• Registers patients accurately, efficiently, and professionally to ensure data base integrity and facilitate claims processing.
• Expedites patient flow through prompt and courteous service.
• Completes assigned annual goals.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed