Finance Coordinator

Mister Sparky of Mid America•Lowell, AR

About The Position

Prescreen Workflow Ownership & Reporting Own the daily prescreen workflow, serving as the primary point of accountability. Access and continuously refresh same-day prescreen reports throughout operational hours to support real-time decision-making. Generate, analyze, and report on prescreen outcomes to identify opportunities and performance trends. Lead bulk prescreening for next-day scheduled calls using night-before prescreen reports. Competition Reporting Track, compile, and report financing performance metrics tied to internal sales competitions and incentive programs. Provide accurate, timely data to leadership to update team standings and support revenue-driving initiatives. Finance Swag Management Manage the inventory, ordering, and distribution of finance-related merchandise and promotional materials. Coordinate with vendors to ensure timely delivery for office teams and field technicians. Funding Operations Retrieve pending financed reports daily and process funding for completed jobs through designated provider portals. Resolve funding questions or discrepancies by collaborating directly with electricians and operations managers via Slack or phone. Escalation Resolution Monitor and resolve escalations using designated trackers and provider email inquiries. Investigate disputes by reviewing recorded calls and communicating with electricians or managers as needed. Submit required documentation, including invoices, to successfully close escalations. Training & Development Conduct weekly onboarding training for new hires, focusing on login procedures and effective use of provider portals. Departmental Support Remain available to answer finance phone inquiries during working hours, addressing basic questions from electricians across all locations. Support general finance requests by responding to Slack messages and tagged inquiries.

Responsibilities

Own the daily prescreen workflow, serving as the primary point of accountability.
Access and continuously refresh same-day prescreen reports throughout operational hours to support real-time decision-making.
Generate, analyze, and report on prescreen outcomes to identify opportunities and performance trends.
Lead bulk prescreening for next-day scheduled calls using night-before prescreen reports.
Track, compile, and report financing performance metrics tied to internal sales competitions and incentive programs.
Provide accurate, timely data to leadership to update team standings and support revenue-driving initiatives.
Manage the inventory, ordering, and distribution of finance-related merchandise and promotional materials.
Coordinate with vendors to ensure timely delivery for office teams and field technicians.
Retrieve pending financed reports daily and process funding for completed jobs through designated provider portals.
Resolve funding questions or discrepancies by collaborating directly with electricians and operations managers via Slack or phone.
Monitor and resolve escalations using designated trackers and provider email inquiries.
Investigate disputes by reviewing recorded calls and communicating with electricians or managers as needed.
Submit required documentation, including invoices, to successfully close escalations.
Conduct weekly onboarding training for new hires, focusing on login procedures and effective use of provider portals.
Remain available to answer finance phone inquiries during working hours, addressing basic questions from electricians across all locations.
Support general finance requests by responding to Slack messages and tagged inquiries.