FINANCE CLERK (Full Time)

Seneca Healthcare District • Chester, CA

10d • $25 - $33

About The Position

The Finance Clerk is responsible for data entry and gathering, reporting, patient accounts review and communications, supporting the Revenue Cycle Coordinator/ A/R Lead and Revenue Integrity/Charge Master Analyst. The Finance Clerk will be cross trained in basic functions to fill in for Revenue Cycle Coordinator/ A/R Lead and Revenue Integrity/Charge Master Analyst as needed. Essential Functions Finance Clerk Deliver/retrieve mail to/from Post Office. Data entry and gathering for the Revenue Cycle Coordinator/ A/R Lead. Prepares/balances bank deposit for the Revenue Cycle Coordinator/ A/R Lead. Preform petty cash box count and review for accuracy at all locations. Maintain department records, reports, and files electronically that are part of the position’s essential duties. Track and monitor upfront collection by individual rep and in total. Assist with the payment plan program; including (a) assisting patients in identifying payment options, (b) providing payment plan documentation, and (c) ensuring that payment plans are being followed appropriately for account resolution. Perform patient account audits providing root cause analysis. Participate in denials management. Credentialing support for the Revenue Cycle Coordinator/ A/R Lead. Fill in for Revenue Cycle Coordinator essential duties, including daily bank deposit, when needed. Process and log submitted patient credit/debit card payments. Posts payments in accounting system accurately, including correct patient account numbers as needed. Posts various write-offs and adjustments, including SHD employee discounts as needed. Receives non-patient accounts receivable items and posts them in the general ledger accounting system accurately, including the assignment of the correct general ledger number as needed. In conjunction with the outsource billing company, accurately prepare documents related to patient and/or insurance refunds according to departmental procedures. Actively participate in weekly Revenue Cycle meetings, assist with preparation of meeting materials and taking of minutes. Actively participate in weekly meetings with outsourced Billing Office, including to do’s and take aways. Receive/respond to patient billing inquiries. Received though phone calls, inquiries submitted via [email protected], Patient Billing Inquiry Form, or from other departments such as Administration. Receive/respond to patient phone calls. Primary point of contact for patients presenting at the facility and require in person assistance from Seneca personnel. Meet regularly with the Revenue Cycle Coordinator/ A/R Lead. Assist with process improvement. Assist with maintenance and creation of Revenue Cycle/Patient Accounting policy and procedures. Cross trained to support Revenue Integrity/Charge Master Analyst as needed. General Maintain confidentiality of all pertinent hospital, employee, and patient care information, ensuring employee and patient rights are protected, by complying with strict confidentiality regulations per HIPAA requirements. Other related duties as may become necessary or as directed by Supervisor or Administrator. Knowledge, Skills, and Abilities Knowledge of information systems and healthcare applications, preferably Cerner and AmeraCare, in addition to Microsoft office (excel and Word) Ability to communicate effectively both orally and in writing, including email, with correct grammar and spelling. Physical Requirements, Safety, and Environmental Conditions Follows safe work practices, takes an active interest in preventing injury or illness and promoting a safe and healthful environment for self and others, and complies with Hospital and governmental safety regulations. Must function independently, have personal integrity, have flexibility and the ability to work effectively with other personnel, clients, and support agencies Sits, stands, bends, lifts, walks, and moves intermittently during working hours and ability to lift up to 20 lbs. Compliance Assumes personal responsibility to comply with all Federal, State and local laws governing business conduct, conducts business in an ethical and trustworthy manner, and displays the qualities and characteristics of a professional at all times when dealing with patients, visitors, physicians, volunteers, and fellow employees. Exemplifies the Seneca Core Values in all aspects of work responsibilities and demonstrates these values to fellow employees and supervisors. Quality of Work Assumes responsibility for professional customer service when working with the public, physicians, and other departments. Strives for excellence in following policies and procedures. Utilizes positive communication skills when interacting with people who work for, are serviced by, or associated with the hospital, to ensure that persons receive the highest degree of attention and courtesy. Maintains confidentiality of information received in the department and throughout the hospital by complying with strict confidentiality regulations per HIPAA requirements. Promotes professional growth of self and co-workers by participating in on-the-job training, continuing education and assisting with training of new employees. Why Seneca Healthcare District? Seneca employees are united in our quest to improve the health and well-being of our patients, and we empower each of our team members to fulfill this mission and reach their full potential regardless of job title or experience level. To this end, we offer: Leading benefits package for full-time and part-time employees, inclusive of health, prescription drug, dental, vision and life insurance coverage. Sponsored 403(b) plan, with up to 3% matching contribution, and eligibility to participate in the District-funded pension program following one year of service. Accrued Paid Time Off (PTO) and Extended Sick Leave (ESL). A "One Team" culture of deep respect and admiration across all teams and functions, regardless of role or background. Qualifications Minimum two years’ experience in a healthcare revenue cycle environment with a thorough understanding of accounts receivable and revenue cycle

Requirements

• Knowledge of information systems and healthcare applications, preferably Cerner and AmeraCare, in addition to Microsoft office (excel and Word)
• Ability to communicate effectively both orally and in writing, including email, with correct grammar and spelling.
• Follows safe work practices, takes an active interest in preventing injury or illness and promoting a safe and healthful environment for self and others, and complies with Hospital and governmental safety regulations.
• Must function independently, have personal integrity, have flexibility and the ability to work effectively with other personnel, clients, and support agencies
• Sits, stands, bends, lifts, walks, and moves intermittently during working hours and ability to lift up to 20 lbs.
• Minimum two years’ experience in a healthcare revenue cycle environment with a thorough understanding of accounts receivable and revenue cycle

Responsibilities

• Deliver/retrieve mail to/from Post Office.
• Data entry and gathering for the Revenue Cycle Coordinator/ A/R Lead.
• Prepares/balances bank deposit for the Revenue Cycle Coordinator/ A/R Lead.
• Preform petty cash box count and review for accuracy at all locations.
• Maintain department records, reports, and files electronically that are part of the position’s essential duties.
• Track and monitor upfront collection by individual rep and in total.
• Assist with the payment plan program; including (a) assisting patients in identifying payment options, (b) providing payment plan documentation, and (c) ensuring that payment plans are being followed appropriately for account resolution.
• Perform patient account audits providing root cause analysis.
• Participate in denials management.
• Credentialing support for the Revenue Cycle Coordinator/ A/R Lead.
• Fill in for Revenue Cycle Coordinator essential duties, including daily bank deposit, when needed.
• Process and log submitted patient credit/debit card payments.
• Posts payments in accounting system accurately, including correct patient account numbers as needed.
• Posts various write-offs and adjustments, including SHD employee discounts as needed.
• Receives non-patient accounts receivable items and posts them in the general ledger accounting system accurately, including the assignment of the correct general ledger number as needed.
• In conjunction with the outsource billing company, accurately prepare documents related to patient and/or insurance refunds according to departmental procedures.
• Actively participate in weekly Revenue Cycle meetings, assist with preparation of meeting materials and taking of minutes.
• Actively participate in weekly meetings with outsourced Billing Office, including to do’s and take aways.
• Receive/respond to patient billing inquiries. Received though phone calls, inquiries submitted via [email protected], Patient Billing Inquiry Form, or from other departments such as Administration.
• Receive/respond to patient phone calls.
• Primary point of contact for patients presenting at the facility and require in person assistance from Seneca personnel.
• Meet regularly with the Revenue Cycle Coordinator/ A/R Lead.
• Assist with process improvement.
• Assist with maintenance and creation of Revenue Cycle/Patient Accounting policy and procedures.
• Cross trained to support Revenue Integrity/Charge Master Analyst as needed.
• Maintain confidentiality of all pertinent hospital, employee, and patient care information, ensuring employee and patient rights are protected, by complying with strict confidentiality regulations per HIPAA requirements.
• Other related duties as may become necessary or as directed by Supervisor or Administrator.
• Assumes personal responsibility to comply with all Federal, State and local laws governing business conduct, conducts business in an ethical and trustworthy manner, and displays the qualities and characteristics of a professional at all times when dealing with patients, visitors, physicians, volunteers, and fellow employees.
• Exemplifies the Seneca Core Values in all aspects of work responsibilities and demonstrates these values to fellow employees and supervisors.
• Assumes responsibility for professional customer service when working with the public, physicians, and other departments.
• Strives for excellence in following policies and procedures.
• Utilizes positive communication skills when interacting with people who work for, are serviced by, or associated with the hospital, to ensure that persons receive the highest degree of attention and courtesy.
• Maintains confidentiality of information received in the department and throughout the hospital by complying with strict confidentiality regulations per HIPAA requirements.
• Promotes professional growth of self and co-workers by participating in on-the-job training, continuing education and assisting with training of new employees.

Benefits

• Leading benefits package for full-time and part-time employees, inclusive of health, prescription drug, dental, vision and life insurance coverage.
• Sponsored 403(b) plan, with up to 3% matching contribution, and eligibility to participate in the District-funded pension program following one year of service.
• Accrued Paid Time Off (PTO) and Extended Sick Leave (ESL).
• A "One Team" culture of deep respect and admiration across all teams and functions, regardless of role or background.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed