Finance and Insurance (F&I) Manager

Ourisman Hyundai•Laurel, MD

About The Position

Ourisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning. Role Summary Ourisman Automotive Group is seeking an experienced and customer-focused Finance and Insurance (F&I) Manager to join our team. The F&I Manager will be responsible for managing the financial and insurance aspects of vehicle sales, ensuring that customers receive the best possible financing and protection plans while maintaining compliance with industry regulations. More about the role Meet with customers to discuss their financing and insurance options, providing clear and accurate information to help them make informed decisions. Work with financial institutions to secure the best possible financing terms for customers, including interest rates, loan terms, and payment plans. Present and explain a variety of insurance products, including extended warranties, gap insurance, and service contracts, tailored to meet customer needs. Prepare and process all required paperwork for vehicle sales, financing, and insurance, ensuring accuracy and compliance with dealership policies and legal requirements. Ensure all financial and insurance transactions comply with federal, state, and local regulations, as well as dealership policies and procedures. Achieve and exceed individual and dealership sales targets for finance and insurance products. Maintain accurate and organized records of all financial and insurance transactions, ensuring documentation is readily accessible for audits and reviews. Work closely with the sales team to enhance the overall customer experience and streamline the vehicle purchase process.

Requirements

Proven experience as an F&I Manager or in a similar finance role within the automotive industry.
Strong negotiation and sales skills, with the ability to explain complex financial information clearly and concisely.
In-depth knowledge of automotive financing and insurance products, as well as relevant regulations and compliance standards.
Excellent verbal and written communication skills, with the ability to build rapport with customers and financial partners.
Proficiency in Microsoft Office Suite and experience with dealership management software.
Strong attention to detail and accuracy, with a commitment to maintaining financial integrity and customer satisfaction.

Responsibilities

Meet with customers to discuss their financing and insurance options, providing clear and accurate information to help them make informed decisions.
Work with financial institutions to secure the best possible financing terms for customers, including interest rates, loan terms, and payment plans.
Present and explain a variety of insurance products, including extended warranties, gap insurance, and service contracts, tailored to meet customer needs.
Prepare and process all required paperwork for vehicle sales, financing, and insurance, ensuring accuracy and compliance with dealership policies and legal requirements.
Ensure all financial and insurance transactions comply with federal, state, and local regulations, as well as dealership policies and procedures.
Achieve and exceed individual and dealership sales targets for finance and insurance products.
Maintain accurate and organized records of all financial and insurance transactions, ensuring documentation is readily accessible for audits and reviews.
Work closely with the sales team to enhance the overall customer experience and streamline the vehicle purchase process.