Final Mile Delivery Sr. Analyst (EM7133)

Samsung SDS AmericaFullerton, CA
14d$34 - $40

About The Position

The Final Mile Delivery Senior Analyst plays a pivotal role in ensuring seamless last-mile delivery operations, driving customer satisfaction, and optimizing delivery efficiency. This position requires a strategic thinker with strong leadership, analytical, and problem-solving skills to oversee delivery operations, enhance driver performance, and collaborate effectively with Distribution Centers and Final Mile Carriers.

Requirements

  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • 5+ years of experience in logistics or transportation, with a focus on last-mile delivery.
  • Proven experience managing and supervising delivery teams.
  • Strong analytical and problem-solving skills with the ability to interpret data and drive improvements.
  • Excellent communication, interpersonal, and customer service skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to travel up to 10% in U.S.

Nice To Haves

  • Experience with Transportation Management Systems (TMS) and route optimization software is a plus.

Responsibilities

  • Delivery Operations Management:
  • Driver Management:
  • Customer Service:
  • Technology & Innovation:
  • Budget Management:
  • Team Leadership:

Benefits

  • Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered.
  • 401(k) with Company Match Invest in your future with our competitive retirement savings plan—and we’ll match your contributions.
  • Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses.
  • Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug.
  • Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life’s biggest moments.
  • Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage.
  • Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power.
  • Wellness Programs From fitness incentives to mental health support, we’ve got your well-being covered.
  • Learning & Development Access various training programs, tools, and resources to enhance your skills and advance your career.
  • Service Awards We honor your commitment! Enjoy special recognition and rewards for your dedication.
  • Subsidized Lunch Support Savor your meals with our support.
  • ...and more! Explore additional benefits and programs designed to support you both at work and in your personal life.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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