File Audit Administrator - Temporary

GHP Management Corporation•Los Angeles, CA

1d•Onsite

About The Position

You will play a crucial role at GHP. Your mission will be to manage and ensure that leases and renewals are within guidelines and conduct compliance audits.

Requirements

Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.
Personable, positive, team-oriented mindset.
Uses logic and reasoning to identify solutions and seek alternative conclusions or approaches to problems.
Communicates effectively with supervisors, peers, residents, and partners through phone, email, written correspondence, and in-person interactions.
Organizes, plans, and prioritizes work to ensure efficient front desk operations and timely task completion.
Regularly makes decisions and solves problems by analyzing information and evaluating results to identify the best course of action.
2 or more years' experience within a professional customer service orientated environment.
High School Diploma or Equivalent.
6 to 12-month experience working in an office setting.
Demonstrate strong attention to detail, oral and written communication skills.
MS Suite Working knowledge.
Working knowledge of industry software: Yardi, RealPage, Lead2Lease or similar Property Management software.
Ability to work a flexible schedule, including evenings, weekends and holidays - shifts include 9am - 6PM, 10am - 7PM, and 11AM - 8PM.
Must be able to work independently and in a team environment.
Ability to adjust with competing priorities and manage time in a fast-paced environment.
The ability to maintain confidentiality.
Must have unrestricted work authorization to work in the United States.
Must be willing to submit to a background investigation.

Nice To Haves

Some College Preferred

Responsibilities

Responsible for the auditing and proper organization of all new lease and renewal files.
Ensures new lease and renewal files are being completed by all agents and in a timely manner.
Reviews all new lease and renewal files prior to final approval by a Manager.
Updates Master log daily with current file status, level of completion, and pending items.
Will sit at the front desk answering phone calls and greeting residents and prospects.
Assists in administrative duties such as office organization, filing, word processing, creating spreadsheets, etc.
Follows GHP hospitality standards for prospective and current residents.
Represents the company in a professional manner at all the times.
Will be an additional support for leasing and take tours as necessary.
Will be an additional support for Resident Services and assist in capturing renewals.