File Audit Administrator - Temporary

GHP Management Corporation•Los Angeles, CA

8d•$18 - $19

About The Position

You will play a crucial role at GHP. Your mission will be to manage and ensure that leases and renewals are within guidelines and conduct compliance audits. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Responsible for the auditing and proper organization of all new lease and renewal files. Ensures new lease and renewal files are being completed by all agents and in a timely manner. Reviews all new lease and renewal files prior to final approval by a Manager. Updates Master log daily with current file status, level of completion, and pending items. Will sit at the front desk answering phone calls and greeting residents and prospects. Assists in administrative duties such as office organization, filing, word processing, creating spreadsheets, etc. Follows GHP hospitality standards for prospective and current residents. Represents the company in a professional manner at all the times. Will be an additional support for leasing and take tours as necessary Will be an additional support for Resident Services and assist in capturing renewals. The ability to maintain confidentiality

Requirements

2 or more years' experience within a professional customer service orientated environment
High School Diploma or Equivalent
6 to 12-month experience working in an office setting
Demonstrate strong attention to detail, oral and written communication skills
MS Suite
Working knowledge of industry software: Yardi, RealPage, Lead2Lease or similar Property Management software
Ability to work a flexible schedule, including evenings, weekends and holidays - shifts include 9am - 6PM, 10am - 7PM, and 11AM - 8PM
Must be able to work independently and in a team environment
Ability to adjust with competing priorities and manage time in a fast-paced environment
Frequently move/traverse, ascend/descend stairs in/around apartment homes and community
Constantly positions self to bend, stoop, reach, lift
Occasionally lift/move/carry up to 25lbs with/without assistance
Frequently lift/move/carry 5lbs
Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors
Ability to remain in a stationary position for extended periods of time
Ability to observe details at close range (within a few feet of the observer)
Constantly operates computer, 10-key and other office productivity machinery
Constantly works in low to moderate noise levels
Constantly works in outdoor weather conditions
Reading
Writing
Ability to communicate clearly
Ability to deal with complex issues
Attention to detail
Must have unrestricted work authorization to work in the United States
Must be willing to submit to a background investigation

Nice To Haves

Some College Preferred

Responsibilities

Auditing and proper organization of all new lease and renewal files
Ensuring new lease and renewal files are being completed by all agents and in a timely manner
Reviewing all new lease and renewal files prior to final approval by a Manager
Updating Master log daily with current file status, level of completion, and pending items
Answering phone calls and greeting residents and prospects
Assisting in administrative duties such as office organization, filing, word processing, creating spreadsheets, etc.
Following GHP hospitality standards for prospective and current residents
Representing the company in a professional manner at all the times
Supporting leasing and take tours as necessary
Supporting Resident Services and assist in capturing renewals
Maintaining confidentiality