Field Warranty Technician

Leisure Pools USA Trading • Marion, SC

7d • $50,000 - $60,000 • Remote

About The Position

As a Field Warranty Technician, you’ll help uphold the quality and performance of Explore Industries fiberglass swimming pools. This primarily road-based position includes hands-on repairs at customer homes and dealer locations, with occasional support at our ExploreBase facilities in Millville, NJ, and Marion, SC, ensuring pools continue to look and perform like new.

Requirements

• 1+ years of hands-on experience with fiberglass, resin, catalyst, gelcoat, or similar materials (e.g., auto body repair, boat repair, drywall/sheetrock finishing).
• Proven ability to adapt materials and techniques to varying weather/climatic conditions.
• Experience in a physical, hands-on trade environment with strict quality and safety standards.
• Valid driver’s license and clean Motor Vehicle Report (MVR) required.
• Strong technical and problem-solving skills with a quality-first mindset.
• Excellent attention to detail and commitment to delivering flawless repairs.
• Ability to work independently on the road while maintaining clear communication with the team.
• Physical capability to lift up to 50 lbs, climb ladders, use hand/power tools, and work in outdoor conditions year-round.
• Customer-focused attitude with professional communication skills for interacting with dealers and homeowners.
• Flexibility and reliability for travel with possible overnight and weekend work as needed.
• Willingness to learn Explore Industries-specific repair techniques and cross-train within the team.

Responsibilities

• Perform expert fiberglass swimming pool repairs on-site, including gelcoat resurfacing, sanding, grinding, structural fixes, and application of resin, fiberglass, catalyst, and related materials.
• Complete repairs on installed pools at customer homes or dealer locations, as well as occasional in-house repairs on stored units.
• Assess pool construction, installation quality, and damage to determine the best repair approach.
• Adjust techniques and materials based on changing climatic conditions to ensure high-quality, durable results.
• Drain, brace, and prepare pools as needed for safe and effective repairs.
• Coordinate supply orders and pick-ups from regional manufacturing/distribution centers.
• Maintain tools, equipment, and a clean, safe mobile work environment.
• Schedule and coordinate repair visits directly with dealers and homeowners.
• Travel is required.
• Contribute to process improvements that enhance repair efficiency and customer experience.

Benefits

• Generous paid time off (PTO) and paid holidays
• 401(k) with company match
• Medical, dental, and vision insurance options
• Optional life and disability insurance
• Company-provided vehicle for work-related travel
• Fuel, lodging, and travel-related expenses covered
• Meal per diem provided during travel
• Additional incentive or compensation programs may be available depending on the position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees