Field Training Officer - Intermediate

Global Medical Response•Unm, NM

About The Position

This position performs all aspects of EMT Intermediate duties, as well as providing continuous evaluation of assigned employees' job performance through observation and skill testing. This position provides on-the-job training to new employees and remedial training for employees with performance deficiencies

Requirements

Minimum 6 Months of Employment
Driving Record within GMR Compliance
High School Diploma or Equivalent
Up to date on all GMR Mandatory Trainings
Current State EMT Intermediate License
Valid State Driver's License
CPR/BLS Certification from AHA

Responsibilities

Trains probationary employees and remedial training for assigned employees; mentors EMS students of all levels; answers questions for other crews.
Provides problem-solving assistance to less-experienced employees.
Assists in the coordination of the daily and weekly schedule.
Files regular progress reports on employees in training to the Operations Supervisors and Operations Manager.
Ensures compliance with federal, state and local standards, contractual requirements, and established operational and safety policies and procedures.
Assists with the development, implementation, and enforcement of policies, procedures, and guidelines which promote sound patient care, customer service, employee health and safety, and limits-minimizes risk and liability.
Verifies that units are clean, in working order, appropriately stocked and outfitted to comply with local, county, state, and federal requirements and Company standards.
Verifies that buildings and grounds are clean and well kept. Implements programs which ensure cleanliness and readiness for duty of Ambulances and Stations/Posts. Assists with testing, evaluation, and selection of equipment and supplies.
Conducts community health and safety, employee quality assurance/performance reviews, education and training.
Provides on-boarding of new hire EMT/Paramedic staff, including company policies, protocols, skills assessment, customer service requirements, company culture, etc.
Assists with providing New Employee Orientation training in such a manner that new employees receive comprehensive exposure and instruction to ensure ongoing quality and employee satisfaction.
Ensures compliance with local policies and Medical Direction requirements governing New Employee Orientation Programs.
Conducts ongoing safety training and education as directed by Corporate Safety Management.
Assists in the development and implementation of training programs. Monitors EMT/Paramedic students as a preceptor.
Assists with maintenance of an accurate log of employee certifications.
Mentors and reviews EMT/Paramedic students and team members.
Works collaboratively with the Operations & Communications personnel to make certain all run reports are completed to standard prior to an employee's departure from a shift.
Ensures all necessary patient care documentation and billing documentation is completed within specified timeframes, that patient documentation standards meet clinical standards as set forth by the Medical Director.
Understands, supports, and enforces Lifeguard's philosophies and policies.
Assists with and/or lead special projects and assignments as requested by Operations Manager, Regional or Executive Leadership.
Seeks and collects input and ideas regarding service improvement from all employees and customers.
Attends FTO Meetings as necessary.
Develops and maintains positive relationships with internal and external customers, stakeholders, peers, and members of the medical and EMS community; effectively communicate and make prompt and accurate decisions to help achieve company goals. Represent the company at local meetings.
Perform other duties as assigned