Field Trainer

RISE Partnership•Portland, OR

1d•Hybrid

About The Position

Reporting to the Training Delivery Coordinator, the Field Trainer works primarily on the Shared Services team, which enables efficient resource management, promotes cross-departmental collaboration, and supports worker-facing staff in delivering high-impact programs. This role is part of a team of professionals who instruct courses for in-home care providers, nursing home employees, and state workers throughout Oregon. The Field Trainer is responsible for ensuring each class meets state-mandated learning objectives and provides an exceptional learning experience for participants. This position facilitates classes in a designated region and surrounding areas, with most classes within 60 miles of their assigned home location or online in a virtual classroom environment. Some travel to other locations in Oregon may be required. The role operates within a collaborative shared services model, encouraging cross-departmental support and efficient resource leverage to advance the organization's mission.

Requirements

Excellent communication (verbal and written) and reading comprehension skills
Comfort with public speaking and training delivery to people from diverse backgrounds and experiences demonstrating sensitivity to perspectives unique to race, gender, sexual orientation, country of origin, age, socio-economic status, disability status, preferred language and other identity groups
Ability to effectively use a laptop computer, video conference software (e.g. Zoom, Teams, etc.), and Microsoft Office suite
Ability to safely transport and handle classroom supplies
A commitment to advancing the voice and conditions of Oregon’s long-term care workers
Solution-focused, someone who emphasizes collaboration whenever possible
Ability to maintain confidentiality and uphold and model strong ethics
Ability to support RISE’s organizational values of Respect, Integrity, Service and Equity in the development and delivery of your work
Experience in the care provider field, such as in-home care, nursing home, adult foster home, long-term care facility, familial care, etc., or a support person such as a case manager, social worker, or other related experience
Training experience (formal, informal, coaching, group facilitation, giving presentations, curriculum design, etc.)

Nice To Haves

Formal teaching or training experience
Experience working with unions or union employees
Fluency in Arabic, Cantonese, Korean, Mandarin, Spanish, Russian, Vietnamese, or Somali

Responsibilities

Travels to class venues within the State of Oregon to teach classes for home care and personal support workers
With the support of the local venue, ensures A/V systems are functioning correctly
Facilitates various courses online in a virtual classroom environment
Serves as the main point of contact for day-of venue operations and classroom logistics for both in person and virtual trainings
Manages each class to provide an exceptional and equitable learning experience
Assists workers with assessment review, curriculum questions, and general questions as needed
Ensure that all class attendees are properly credited with class attendance
Works with an online Learning Management System, Zoom, Microsoft Teams, and other software to facilitate courses, attend meetings, and perform other job duties
Keeps an accurate inventory of trainer supplies and request additional supplies as needed
Collaborates with fellow trainers and managers to develop and test best practices for delivery of courses
Provides recommendations for changes to curriculum or facilitation techniques
Continuously improves facilitation skills based on feedback from supervisor
Consistently upholds and aligns decisions with the RISE core values—Respect, Integrity, Service, and Equity
Consistently integrates the RISE REDI Framework into their work, fostering a positive culture of belonging
Additional responsibilities as assigned