Field Trainer (South Central)

Automated Media Inc.•Lowell, MA

1d•$85,000 - $100,000

About The Position

Founded in 1989, Automated Media, Inc. (AMI) is an innovative, award-winning information technology firm, based in Michigan and serving customers around the globe. AMI creates ingenious technology solutions, and develops and manages successful systems for Ford, Chrysler, GM, and other customers. These include tire programs, as well as other technology and project management programs, consulting, billing, and systems solutions. As a Retail Tire Trainer, your essential job functions will include the following: Regional Tire Trainer(s) coordinate and partner with OEM regional personnel with laser-like focus In-depth dealer visits with focus on Dealer Leadership including Dealer Principal, General Manager, and Fixed Ops Director; Service Manager, Parts Manager, and Service Lane Training Promote GM Tire Programs with key interest in the Service Lane Operations, Tire RO Penetration growth, and related around the wheel service parts (Halo Effect) Communication liaison for GM Tire Program i.e. promotions, products, misc. tire related updates Provide suggestions for improvements from the field/dealers to the GM Business Owner Develop a set of best practices for selling tires in the service lane and instill throughout all locations (Standardized Contact Process) Train Tire Distributors on operations, incentives, communications, reports, online tools, and elements of the GM Tire Program playbook Suggest and Develop new tools and applications (e.g. Stocking Guide, Scorecard) for GM Tire Central and beyond Develop and execute programs to accelerate program growth and drive sales (e.g. Expand the Expertise, Tire Clinics) Other Duties as Assigned

Requirements

Bachelor’s degree or equivalent work experience
10+ years tire industry experience, including retail, wholesale, management, training, marketing, and program development, or equivalent experience in related environment
Considered an industry expert in tire retail, marketing, and management experience.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Willingness to travel within Metro Market areas and occasionally to headquarters.
Proficiency in Microsoft Office Suite and data analysis tools.
Passion for the marketing discipline (products and consumers)
Strong verbal and written communication skills
Ability to engage and influence internal stakeholders
Ability to manage conflicting demands with demonstrated project management expertise
Business acumen (commercial experience)
Aftermarket Parts and service knowledge
Well organized with a strong drive for results - able to drive the business and manage their time effectively
A good understanding of data management and analytics
Proficient with Microsoft Office suite of products
Marketing / Sales Tire Industry experience across all levels - from working with/in Retail Stores to working directly with Tire Manufacturers
Able to work independently or with minor supervision / team player
Valid driver's license, in good standing and reliable transportation.
Critical Thinking
Customer Focus
Diagnostic Skills
Influence
Industry/Product Knowledge
Operational Excellence
Portfolio Management
Results Orientation
Trusted Advisor
Value Selling
Standing for long periods of time
Extensive driving and traveling to customer accounts (up to 80%)
Travel by vehicle

Responsibilities

Regional Tire Trainer(s) coordinate and partner with OEM regional personnel with laser-like focus
In-depth dealer visits with focus on Dealer Leadership including Dealer Principal, General Manager, and Fixed Ops Director; Service Manager, Parts Manager, and Service Lane Training
Promote GM Tire Programs with key interest in the Service Lane Operations, Tire RO Penetration growth, and related around the wheel service parts (Halo Effect)
Communication liaison for GM Tire Program i.e. promotions, products, misc. tire related updates
Provide suggestions for improvements from the field/dealers to the GM Business Owner
Develop a set of best practices for selling tires in the service lane and instill throughout all locations (Standardized Contact Process)
Train Tire Distributors on operations, incentives, communications, reports, online tools, and elements of the GM Tire Program playbook
Suggest and Develop new tools and applications (e.g. Stocking Guide, Scorecard) for GM Tire Central and beyond
Develop and execute programs to accelerate program growth and drive sales (e.g. Expand the Expertise, Tire Clinics)
Other Duties as Assigned