Field Territory Manager

Nelbud•New York, NY

About The Position

We are seeking a driven Territory Manager to lead operations, develop teams, and grow our presence across an assigned region. This is a hands-on leadership role responsible for overseeing day-to-day operations, supporting Area Managers, and driving performance across service, sales, and customer experience. This position is ideal for someone who thrives in a fast-paced environment, enjoys coaching leaders, and can balance operational execution with business growth.

Requirements

5+ years of management experience (multi-location or operations leadership preferred)
2+ years of sales or business development experience preferred
Proven leadership experience with a track record of developing teams
Ability to manage operations, performance metrics, and financials (P&L)
Experience in service-based or field operations environments preferred
Strong communication, problem-solving, and decision-making skills
Valid driver’s license
Proficiency with technology (computer, mobile devices, and software systems)
Ability to travel up to 25% and as needed for business needs

Nice To Haves

Knowledge of fire safety, NFPA, or building codes is a plus
Experience in HVAC or related field strongly preferred

Responsibilities

Lead, coach, and develop Area Managers within the assigned territory
Oversee daily operations across field and office teams
Drive performance across service delivery, sales, and customer satisfaction
Partner with leadership to establish strategic goals and operational direction
Monitor workflows, routing, and scheduling to ensure efficiency
Analyze P&L performance, production costs, and quality metrics
Support hiring, training, and development of managers, technicians, and supervisors
Build and maintain strong relationships with customers and industry partners
Identify opportunities for market growth and service expansion
Ensure compliance with company policies, procedures, and safety standards