Field Technician

TD SYNNEX•New York, MA

54d•$26

About The Position

About the Role: The Field Technician provides support and maintenance services for computer systems based on manufacturers' specifications. This candidate must currently reside within a 25-mile radius of New York City, Boston, Chicago, or Houston and be willing to travel (expenses paid) regularly to client sites in the surrounding metro areas.

Requirements

Knowledgeable in manufacturers’ system design and specifications
Able to diagnose, repair and replace computer system hardware components
Able to effectively utilize associated tools, meters, adaptors, and other equipment
Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al.
1-2 Years of relevant work experience
Experience and expertise in diagnosing, replacing and testing various computer systems and components. This includes, but not limited to, experience with computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing and labeling.
CompTIA A+ or Network+ certification or other OEM certifications
Must be able to drive a motor vehicle.
Must have a clean driving record.
Local and Long-Distance Driving
Ability to work in low to the ground and or confined areas without restrictions
Ability to climb and work on a ladder. Examples: under desks, counters, kiosks or checkout stands.
Ability to consistently bend, squat and twist without restriction.
Ability to drive/sit for long periods of time and travel on an airplane.
Standby rotation and after-hours availability.
Ability to lift up to 50 LBS unassisted.

Responsibilities

Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications
Provides technical information as needed for further diagnostic work, project planning, etc.
Provides some base installation services and replacement of hardware components
Follow provided work instructions and adheres to daily administrative tasks

Benefits

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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