Field Technician II - Midland, TX

Ceragon•Richardson, TX

About The Position

The Field Technician II position is responsible for the installation, troubleshooting, and maintenance of wireless communications equipment. The Field Technician II is able to configure and troubleshoot broadband and narrowband radios. The Field Technician II applies their working knowledge of DC electrical systems in order to set up and test 12-, 24- and 48-volt systems. This position is responsible for providing excellent customer service while being on the front line of interacting with clients

Requirements

High school diploma or general education degree (GED).
Two or more years of experience working with wireless or network communications required.
RF field experience and basic knowledge and understanding of RF principles is required.
Training/certification in configuring and troubleshooting broadband and narrowband radios or successful completion of E2E University training required.
Understanding of Windows-based operating systems with working knowledge of Microsoft Office (Word, Excel), Adobe, and Google programs.
Familiar with command line interfaces (CLI) and know how to set static IP addresses in a computer.
Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals, and software applications.
Ability to write routine reports and correspondence.
Excellent written, oral, and interpersonal skills.
Strong customer service skills.
High level of self-initiative and the ability to work independently to prioritize tasks, solve problems, and make decisions.
Ability to develop and maintain positive relationships.
Troubleshooting and investigative skills.
Ability to grasp new techniques and continuously learn.
Strong problem-solving skills.
Ability to perform well under pressure.
Ability to work both independently and as part of a team.

Nice To Haves

Technical school or an associate degree in an electrical or IT program, or equivalent experience, preferred.
Experience working with repeaters and duplexers preferred.

Responsibilities

Installation of wireless network equipment, including broadband and narrowband radios, antennas, and cellular modems.
Configuration of radio equipment, which may include slave and subscriber radios.
Advanced troubleshooting of wireless network equipment.
Installation of field networking and automation equipment, including routers, switches, media converters and POE injectors.
Work with engineers over the phone to troubleshoot and configure routers and switches through CLI.
Termination and testing of ethernet and coax cabling, including CAT5e/6/6A, RG coax, LMR coax, heliax, and fiber.
Installing both rigid and EMT conduit.
Working with AC and DC power systems, installing breakers, fuses, batteries, power distribution systems, and UPSs.
Set up, test, troubleshoot, and assemble 12-, 24-, and 48-volt DC battery arrays.
Install grounding and lightning protection units (LPUs)
Installation and mounting of equipment cabinets.
Operating and working from manlift baskets, bucket trucks, and scissor lifts.
Pulling trailers as needed to transport equipment and materials to various job sites.
Manage small projects.
Completing documentation and other required forms in a timely and accurate manner.
Traveling up to 75% of the time to various locations to perform job duties.
Must be able to drive a vehicle, have a clean driving record, and have a valid driver’s license.
Support and adhere to the Corporate Health & Safety Program.
May require availability outside of normal business hours on an on-call basis.
Ability to dig ditches to install underground equipment as needed.
Perform other work-related duties as assigned by management.