Field Technical Trainer (Job Family)

NiSource•Angola, IN

About The Position

The Field Technical Trainer position is to support and promote the effort to modernize operations and ensure a continuous focus on the transformation of training, technology and processes within an ongoing learning environment. The Field Technical Trainer role will focus on training, mentoring and developing field employees and providing support and feedback to employees and leadership. The Field Technical Trainer will develop employees through hands-on training and knowledge transfer to ensure they are successful in their roles, are properly trained and are able to execute work efficiently, safely and in compliance with all federal, state, local and company requirements. Field Technical Trainers will drive operational excellence through continuous improvement by building partnerships with Operations leadership/management teams and completing needs assessments to ensure assigned employees are properly applying knowledge and skills acquired through successful training and development.

Requirements

1+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Experience delivering effective coaching techniques and assisting in ongoing training programs
Familiarity with State/Federal gas pipeline regulations
Excellent communications, presentation, interpersonal skills
DL NUMBER - Driver License, Valid and in State Upon Hire
3+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Knowledge of maintenance and operating procedures and processes used in the training process
Understanding of State/Federal gas pipeline regulations
Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
5+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Extensive experience in delivering effective training/coaching & evaluation programs
Previous experience as a facilitator for various size groups
Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned to be used within the OJT process
Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
Working knowledge of State/Federal gas pipeline regulations
9+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Extensive experience in delivering effective training/coaching to multiple levels of the organization
Expert understanding of adult learning methods
Demonstrated mastery of competencies for the Senior OJT coach level position
Excellent facilitation skills for various size groups
Subject matter expert for Technical expertise in related discipline
Demonstrate the ability to develop and leverage relationships within and across work groups to achieve results
Advanced understanding of State/Federal gas pipeline regulations
Demonstrated proficiency of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
Knowledge of Collective Bargaining Unit Agreement (where applicable)

Nice To Haves

Bachelor’s degree and/or other technical related certifications
Bachelor’s degree and/or other technical related certifications
Bachelor’s degree and/or other technical related certifications
Bachelor’s degree and/or other technical related certifications

Responsibilities

Participate in on the job coaching events that build student knowledge and skill with a primary focus on natural gas and distribution operation and maintenance activities.
Integrate classroom training, hands on practice and simulation, with a focus on (OJT) events that maximize student learning
Train learning initiatives that provide practical in field experience for employees
Support the development of employees towards masterly level of job positions by monitoring progressing through the training process.
Assist support services to field operations, construction, corrosion and support operations
Assist the coordination, delivery, and facilitation of training programs as needed
Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers
Provide learning events through training that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.
Implement/facilitate learning initiatives that provide practical in field experience for employees
Identify/react to learning opportunities, while developing employees towards masterly level of job positions
May be required to document activities that may result in disciplinary measures with trainees
Responsible for giving work direction to trainees
Applies applicable collective bargaining unit agreement as it pertains to training
Collaborate with operations management to identify training needs and deliver support to ensure compliance
Identify needs and participate with Gas Standard reviews within operations
Research current technology and related training/coaching techniques by reviewing periodicals, journals, attending seminars, etc.
Lead learning/coaching events that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.
Directs coaching , hands on practice and simulation, with a focus on (OJT) events that maximize student learning
Implement/coach learning initiatives that provide practical in field experience for employees
May be required document activities that may lead to disciplinary measures with students
Subject matter expert for curriculum development
Develop working relationships with front line leaders
Research current technology and related training/coaching techniques by reviewing periodicals, journals, governmental regulations, attending seminars, etc.
Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches
Manage classroom training if needed, hands-on practice and simulation to maximize student learning
Conduct skill evaluations
Mentor Trainers/ Field Technical Trainers and assist them in their development
Represent the Training team, by delivering presentations at industry sponsored events
Subject matter expert to assist with curriculum development and gas standards reviews and updates
Advises and counsels students on performance and behavior
Lead investigations in new employee performance issues by providing accurate documentation and recommendations for disciplinary actions
Testifies in Arbitrations, depositions, and court cases as needed