Field Technical Support Engineer (US)

VitroxAustin, TX
50dOnsite

About The Position

Exciting Expansion in ViTrox USA! ViTrox Corporation, a global leader in high-speed machine vision inspection systems, is growing! We are thrilled to announce an opening for an on-site Technical Support Engineer with exceptional qualities to join our team in Austin, Texas. Join our dynamic team and help drive innovation in vision inspection technology. Together, we can make a significant impact in the field of vision inspection machines. Ready to make an impact? Join ViTrox today!

Requirements

  • A recognized Diploma / Advance Diploma / Degree in Science & Engineering, preferably in Electrical & Electronics / Computer Science or equivalent.
  • Preferably with experience in servicing or using automated inspection equipment (SPI, AOI and AXI).
  • Strong communication skills.
  • Good troubleshooting & problem-solving skills.
  • Possesses own transport and is willing to travel extensively across the USA.
  • Positive attitude & flexibility to accommodate conference calls with Headquarter.
  • Applicants from Texas, the Southeast region & Canada are welcome.

Responsibilities

  • Professional Technical Support: Provide creative problem-solving skills in servicing, maintaining, and troubleshooting advanced vision inspection machines.
  • Customer Care Advocate: Build strong customer relationships and support business development.
  • Facilitate Technology Advancement: Gather customer feedback to improve existing technologies and develop new products.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Computer and Electronic Product Manufacturing

Education Level

Associate degree

Number of Employees

251-500 employees

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