Field Tech I

Nexus Career Site•Greenville, SC

47d

About The Position

The Nexus Water Group team has an opportunity for a Field Tech I. Responsible for the accurate and timely reading and recording of water meters to facilitate customer billing; to identify water meter equipment problems; and to perform minor water meter and/or system maintenance.

Requirements

Requires at least 2 years of mechanical work experience
High school Diploma or GED
Must maintain a valid driver's license.
Ability to frequently perform moderate to heavy physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair.
Ability to read meters, charts and gauges and accurately maintain records of plant operations.
Ability to read and comprehend written technical information and to communicate clearly and effectively, both verbally and in writing.
Ability to review, classify, categorize, prioritize and/or analyze data.
Ability to perform mathematical equations to determine chemical doses required for flow rates and proper treatment.
Ability to establish and maintain effective working relationships with the general public, co-workers and regulatory agencies.
Familiarity with computer applications MS Word, Excel and utilizing tablet and mobile device; ability to learn internal software programs Ability to operate, maneuver and/or control the actions of equipment, machinery, tools and/or materials used in performing essential functions.

Nice To Haves

Water meter reading experience preferred
May be in process of obtaining Distribution and/or Collections Systems certificate or first-level plant operating license.

Responsibilities

Maintain accurate and up-to-date records.
Document customer interaction and Field Activities in CC&B.
Act as liaison between the customers and customer service personnel for problem/complaint resolution.
Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
Provide on-site customer communication.
Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
Constant, independent travel daily between worksites on Company time.
Must work On-Call in rotation as scheduled; responds to emergency situations as required.
Perform minor meter maintenance and repair duties
May walk 5 – 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
Determine consistency of meter readings; reports unusual cases of water usage to supervisor.
Inspect meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly. Indicate irregularities on forms for necessary action by servicing department.
Turn off service for nonpayment of charges in vacant premises, or on for new occupants.
Assist with ordering parts and job costing.
Assist with the installation and disconnection of water meters and sewer services.
Perform other related duties as assigned.

Benefits

Paid Time Off and Holidays: Starting at 3 weeks annually and paid company holidays
Comprehensive Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.
Grow with us: Professionally development opportunities through training, professional certifications, and education allowance
Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

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