Field Systems Manager

EDP Current Openings•Chicago, IL

1d•$80,000 - $100,000

About The Position

Every delivery, invoice, and customer interaction depends on systems working correctly in the field. As Field Systems Manager, you’ll be the person who makes those systems reliable, usable, and trusted — especially during acquisitions, when getting it right quickly matters most. Your work directly enables service centers to operate smoothly, leaders to trust the data, and newly acquired teams to feel supported instead of disrupted. What Success Looks Like You’ll own how our operational systems actually get used — not just how they’re configured. In your first 90 days, success means field teams are using Cargas consistently, data issues are proactively identified instead of discovered after the fact, and at least one acquisition or system improvement project is clearly moving forward with minimal friction for operators.

Requirements

Handsâon experience supporting or administering an ERP system in an operations, distribution, or field service environment
Experience leading or supporting system implementations or data migrations (acquisitions strongly preferred)
Ability to work crossâfunctionally with operations, accounting, IT, and vendors
Strong working knowledge of operational data and how it impacts realâworld execution
Willingness to travel to service centers (approximately 25–35%)

Nice To Haves

Experience with Cargas ERP
Familiarity with fleet management or fuel card platforms (e.g., Fleetio, Comdata)
Basic accounting or financial systems knowledge
Advanced Excel or reporting skills
Experience building SOPs or training programs for nonâtechnical users
Bachelor’s degree in Business, Information Systems, Accounting, or a related field

Responsibilities

Serve as the primary owner and subjectâmatter expert for Cargas and integrated field systems (fleet, fuel cards, cameras, etc.)
Translate real operational needs into system configurations that improve accuracy and efficiency
Lead testing and validation for twiceâyearly ERP upgrades and system enhancements
Troubleshoot issues alongside vendors and internal teams, prioritizing problems that impact field operations
Lead ERP onboarding for newly acquired companies, from data mapping through goâlive
Coordinate migration and validation of customers, tanks, pricing, inventory, and vendor data
Partner closely with operations and accounting to ensure continuity during system cutovers
Create and deliver practical training (webinars, job aids, onâsite support) focused on real workflows, not theory
Travel to service centers to observe system usage and reinforce best practices
Maintain and improve SOPs and knowledge articles in Zendesk
Proactively monitor data integrity across systems and resolve discrepancies before they become operational issues
Use operational data to surface improvement opportunities in routing, pricing, forecasting, and inventory
Lead special projects tied to system optimization and operational scalability