Job Opportunities Field Supt Repair

the Schindler Group • Chicago, IL

1d

About The Position

As a Schindler Field Superintendent, the candidate’s role will include providing technical solutions, ensuring workplace safety, supervising technicians, and job site activity, and supporting service, maintenance, and repair sales. The selected candidate must be an expert at fulfilling customer requirements and maximizing profitability; excellent communication, financial acumen, business development, and management skills will all be critical to success in this role. The Field Superintendent must also have the necessary skills and experience to handle customer concerns, adjust manpower levels according to business needs, and to teach employees the Company’s quality, productivity, and safety methodology. Additional responsibilities include:
Build a team environment by leading field technicians
Manage training and development of field technicians on established processes, tools and standards
Foster excellent communication among team members while maintaining good working relationships with the local union
Ensure that service, maintenance and repair offerings meets Company quality and safety standards, as well as all contract requirements.
Continuously improve service delivery to ensure uniformly efficient and effective service
Implement customer and Company requirements for quality, performance and passenger safety
Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints
Develop a spirit of teamwork and dedication to quality among all employees
Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures

Requirements

• BS/AS degree in Engineering or Business with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field
• Minimum 5 years experience in either the elevator industry or in a related building systems industry
• Ability to effectively manage and resolve sensitive employee relations issues
• Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills
• Excellent PC skills

Responsibilities

• Build a team environment by leading field technicians
• Manage training and development of field technicians on established processes, tools and standards
• Foster excellent communication among team members while maintaining good working relationships with the local union
• Ensure that service, maintenance and repair offerings meets Company quality and safety standards, as well as all contract requirements.
• Continuously improve service delivery to ensure uniformly efficient and effective service
• Implement customer and Company requirements for quality, performance and passenger safety
• Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints
• Develop a spirit of teamwork and dedication to quality among all employees
• Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees