Field Support Technician

HJI•Tigard, OR

13d

About The Position

Our Seasonal Field Support Technician plays a key role in setting up and maintaining our computer and network systems in various locations. This position combines hands-on physical setup with basic IT support, ensuring our technology is installed correctly and functions smoothly throughout the season. What You’ll Do Here: Assist with the set-up and teardown of kiosk furniture, computers, tech, and office components using hand tools. Install and configure computer hardware, peripherals, and basic software applications at office locations. Perform basic network troubleshooting, including checking connectivity, resetting routers/modems, and ensuring devices are properly linked to the network. Ensure all tech components meet operational standards and escalate issues to the IT team when necessary. Meet deadlines to ensure office and kiosk locations align with brand and marketing appearance standards. Maintain a clean and inviting workplace, including tasks such as trash removal, vacuuming or sweeping, cleaning counters and glass surfaces. Occasionally transport equipment. Other duties as assigned.

Requirements

Driver’s license required.
Good interpersonal and communication skills.
Basic knowledge of computer functions is required.
Customer service experience.
Standing, walking, sitting.
Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
Must be able to hold, carry, and move equipment, tools, and materials.
Compliance with company policies and standards.

Nice To Haves

Basic knowledge of computer installation, network setup, and troubleshooting.
Ability to work independently and manage time effectively.
Comfortable with physical tasks such as lifting equipment and assembling.
Strong attention to detail and commitment to maintaining brand standards.

Responsibilities

Assist with the set-up and teardown of kiosk furniture, computers, tech, and office components using hand tools.
Install and configure computer hardware, peripherals, and basic software applications at office locations.
Perform basic network troubleshooting, including checking connectivity, resetting routers/modems, and ensuring devices are properly linked to the network.
Ensure all tech components meet operational standards and escalate issues to the IT team when necessary.
Meet deadlines to ensure office and kiosk locations align with brand and marketing appearance standards.
Maintain a clean and inviting workplace, including tasks such as trash removal, vacuuming or sweeping, cleaning counters and glass surfaces.
Occasionally transport equipment.
Other duties as assigned.

Benefits

Health insurance options
Free Life Insurance
Free Personal Tax Return
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Full-time and part-time positions are available
Flexible Schedule Options – Work that works for you!
Competitive Pay (Hourly rate varies based on experience)
Low-cost benefits (healthcare, dental & vision)
Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
401k with Company Match (eligible to participate after working the first 1,000 hours)