Back-Up Scheduler Position

BrightStar Care of Indianapolis•Carmel, IN

About The Position

We are seeking a versatile and proactive individual for a unique dual-role position. You will serve as a vital link between our office operations and field care by providing high-quality patient care as a Field Support Home Health Aide (HHA) and ensuring smooth office transitions as a Receptionist and Back-up Scheduler.

Requirements

Previous experience in home health care (HHA/CNA)
Exceptional verbal and written communication, strong organizational skills.
Active HHA License: At least one year of Home Health Aide experience
Ability to commit 40 hours per week, between office/field.
A compassionate attitude, ability to remain calm under pressure, and a strong commitment to patient confidentiality (HIPAA).

Responsibilities

Field Support (HHA) last-minute staffing gaps
Home Health Aide assignments.
Direct Care: ADL’s
Health Monitoring: BP.P. check as needed
Front Desk Operations: Manage the front desk by greeting visitors, answering a multi-line phone system, and directing calls to the appropriate department.
Administrative Support: Handle essential clerical duties,
CCM Support: Provide critical backup support for the scheduling department, including coordinating shifts and managing staff rotations after specialized training.

Benefits

Exclusive Employee Discount and Gift Programs
ZayZoon (Daily pay option available)
Vitable (Health insurance)
Weekly pay w/ direct deposit
PRN options available
Connect team (HIPPA Compliant Communication Platform)
Home Health or Facility shifts available
Enterprise Champion for Quality awardee 14 YEARS RUNNING!
Mobile shift access
Weekly pay w/ direct deposit
Flexible schedule
We promote from within
HomeCare Pulse Employer of Choice
Mobile time tracking and care notes, employees can easily clock in and out for work right from a mobile device. Online or offline