Field Support Analyst

Compass Group USA Inc•Parsippany, NJ

38d•$52,000 - $58,000

About The Position

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry. Come grow with us. We are Canteen. Job Summary Essential Duties and Responsibilities: Assists managers in day-to-day coordination of business operational activities. Monitors, controls, and supports business operations to meet customer expectations and company goals. Liaises between customer, associates, and management to ensure smooth operations delivery. Coordinates and manages project tasks to ensure project delivery within allotted budget and timelines. Ensures compliance with company standards and procedures. Builds and maintains strong customer relationships through regular meetings and communications. Provides direction and guidance to internal teams to achieve performance targets. Identifies problems in operations process and resolve them in quickly and timely manner. Follows standard operating procedures for efficient business operations. Maintains clear and accurate operations documents/procedures for reference purposes. Performs other duties as assigned.

Requirements

Administrative and clerical experience in an office, hotel, corporate or related work environment.
Superior quantitative, oral and written communications, problem-solving, and strategizing skills.
Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

Assists managers in day-to-day coordination of business operational activities.
Monitors, controls, and supports business operations to meet customer expectations and company goals.
Liaises between customer, associates, and management to ensure smooth operations delivery.
Coordinates and manages project tasks to ensure project delivery within allotted budget and timelines.
Ensures compliance with company standards and procedures.
Builds and maintains strong customer relationships through regular meetings and communications.
Provides direction and guidance to internal teams to achieve performance targets.
Identifies problems in operations process and resolve them in quickly and timely manner.
Follows standard operating procedures for efficient business operations.
Maintains clear and accurate operations documents/procedures for reference purposes.
Performs other duties as assigned.