Field Support Analyst

ArborMetrics Solutions, LLC • Philadelphia, PA

21h • Hybrid

About The Position

ArborMetrics (AMS) is looking to add a Field Support Analyst to our team! If you are an energetic professional who enjoys working outdoors, values the freedom of working independently, and enjoys a fast-paced environment and the challenges of a rewarding profession, consider a career in vegetation management with AMS.
Some of the most important characteristics of an AMS Field Support Analyst are a desire to learn, an ability to adapt, and a commitment to engage in safe, constructive interactions with the public. You are accountable for advancing a culture of safety and excellence while providing quality and value to our customers and clients.

Requirements

• Ability to work independently or as part of a team.
• Ability to take initiative and think outside of the box to improve processes and overall operations.
• Independent decision-making and problem-solving skills.
• Strong interpersonal and communication skills and the ability to represent ECI and its services in a professional and positive manner.
• Strong knowledge of & experience in common computer applications, with the ability to learn new programs.
• Proficient in Excel and other spreadsheet tools for financial tracking, project monitoring, and data analysis.
• Valid driver’s license and safe driving record.

Nice To Haves

• Bachelor’s degree in Business, Forestry, Environmental Science, or related field.
• Working knowledge or practical experience in all aspects of integrated vegetation management in the utility field.
• Local tree identification skills are preferred.
• Highly detail-oriented and timeline-driven individual.
• Being Bi-Lingual (Spanish) is a plus.

Responsibilities

• Ensure all program-related data is accurately recorded, stored, and accessible for analysis and reporting.
• Maintain integrity of data systems for vegetation management, storm response, and quality assurance efforts.
• Forecast and set goals for the program, ensuring alignment with client expectations and timelines.
• Oversee the management and maintenance of all equipment assigned to the client, ensuring they are operational and compliant with program needs.
• Create detailed tracking reports to monitor program progress, including financial and project updates.
• Manage ECI and vendor oversight invoices and develop financial forecasts and plans for upcoming projects.
• Provide regular updates on project status and ensure all project documentation is organized efficiently.

Benefits

• Industry competitive pay.
• Day 1 of Employment: Medical/Dental/Vision/VOYA/Paid Holidays/EAP (Full-Time Employees).
• After 3 months: 401K, Life Insurance, Vacation Accrual, Short and Long-term Disability, Paid Maternity Leave.
• Paid Sick Time.
• Weekly Pay Cycle.
• Participation in Performance Incentive Bonus (PIB) and Referral Bonus Program.
• Company sponsored Boot and clothing program (Full-Time Employees).
• Ongoing training and assistance with obtaining industry certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level