Field Support Agent (Afternoon shifts)

Vay•Las Vegas, NV

56d•$18 - $18

About The Position

We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets. We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here. What’s happening at Vay: First to roll out vehicles in both Europe and the USA on public roads without a human being inside & one of only two companies in the States operating a commercial driverless service. We've partnered with Kodiak to bring remote-driving technology to autonomous trucks in the Bay Area, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US. We’ve completed 10’s of thousands of trips so far and are busy multiplying our Las Vegas fleet just to meet demand! ...And soon we’ll be expanding across the US & Europe 🚀 Why this role is exciting This is your chance to be at the forefront of one of the most exciting technology projects in the world. As a Fleet Support Agent, you’ll play a critical role in bringing cutting-edge autonomous driving technology to life. You’ll work hands-on with our vehicle fleet, making sure they’re ready for action - clean, charged, rebalanced, and road-ready. You'll also contribute directly to testing and training processes, all while supporting a groundbreaking mobility solution in the vibrant city of Las Vegas. Please note: This is an ongoing talent pool role. We review applications in batches based on operational needs, so responses may not be immediate.

Requirements

A responsible and safety-conscious driver with a valid US driver’s license and at least 2 years of driving experience
Willingness to work afternoon/evening shifts and weekends (2pm–11pm, 5 days over 7)
Ability to pass a drug screening, including THC
Organized, reliable, and detail-oriented, with a strong troubleshooting mindset
An interest in autonomous vehicles and future mobility
Resilient and comfortable working in a dynamic, tech-forward environment

Responsibilities

Rebalancing vehicles to key locations across Las Vegas to ensure optimal fleet availability
Charging, cleaning, and performing quality checks on vehicles to deliver the best customer experience
Acting as a safety driver during vehicle training and testing sessions
Completing checklists and documentation to certify vehicles are safe and ready for on-road deployment
Occasionally delivering vehicles directly to customers and assisting with pickups