Field Supervisor

Scope Services•West Goshen Township, PA

13d

About The Position

We are looking for a Field Supervisor with good communication skills at all levels of the company. The Field Supervisor will communicate procedures and information about AMI technology to both client and employees. The Field Supervisors should have high standard of accuracy and flexibility while multi-tasking. Ability to operate independently, set priorities, good teamwork orientation as well as highly innovative to grow with the company. Must possess and maintain good driving record to meet company standards.

Requirements

High School Diploma or equivalent
Possess a valid driver’s license and at least three years of driving experience
Background check and drug screen

Nice To Haves

Prior supervisory or leadership experience, preferably in a field-based or operational environment
Strong working knowledge of safety practices and experience leading safety meetings
Proven ability to resolve conflict effectively with employees, customers, and external stakeholders
Excellent customer service and communication skills, both verbal and written
Experience coaching, training, and developing field employees
Ability to evaluate performance objectively and document observations clearly
Strong organizational and planning skills; proactive and solution-oriented mindset
Comfortable working independently in the field while maintaining alignment with leadership
Team-oriented leader who leads by example and fosters accountability
High level of professionalism and integrity when representing the company in the field

Responsibilities

Report directly to the Project Manager and collaborate closely to align field operations with project goals; maintain clear, timely, and effective communication regarding performance, issues, staffing, and operational needs
Provide direct field supervision for a team of approximately 10–15 employees
Lead daily tailgate and safety meetings; promote and enforce a strong safety-first culture
Plan, assign, and organize daily work activities to ensure efficient and accurate execution
Monitor field productivity, quality, and compliance; recommend and implement corrective action plans as needed
Evaluate, document, and communicate employee performance, including coaching and disciplinary actions when required
Serve as the first point of escalation for field issues, including employee concerns, customer complaints, damaged claims, and conflict resolution
Interact professionally with customers and the public at job sites, including residential locations
Support training initiatives, including onboarding, on-the-job training, and certification requirements
Manage fleet-related responsibilities, including vehicle use, reporting issues, and compliance with company policies
Ensure all work is performed in accordance with company policies, client requirements, and applicable regulations
Communicate effectively with field staff, peers, project management, and senior leadership
Provide required operational reporting and documentation, as assigned (minimal reporting required)

Benefits

401(k)
Dental insurance
Health insurance
Life insurance
Vision Insurance
On-the-job training
Short- Term Disability
Holiday Pay
ESSL-PTO After 90 Days
401k- Eligibility begins after 6 months of continuous employment. Through voluntary deduction and is non-contributory by the employer.