Field Supervisor - SLS

SUMMIT THERAPEUTIC SERVICES INC•Rancho Cordova, CA

1d•$72,000 - $80,000•Onsite

About The Position

Essential Duties and Responsibilities include the following. Other duties may be assigned. Oversees the quality of daily & weekly activity schedules for each home. Assisting to make sure the data tracking is completed and accurate. Ensures that house leads comply with departmental policies and procedures and that they exhibit best practices with dignity and respect. Ensures that all residences are clean per the expectations of STS procedures and policies. Provides field trainings on chore/life charts as well as reviews them with participants and make modification where necessary Communicate with Program Director any needs (supplies, repairs, replacements) for all participant homes. Assists participants in crisis situations involving social, emotional, financial, health, or other problems. Complete house checks done on a bi-weekly basis. Assists participants in finding ways of adjusting to changes that will allow for a life style as comfortable as the situation will permit. Encourages participants to do things for themselves to retain feelings of independence and self-esteem. Supervisory Responsibilities Indirectly supervises house leads in the Supportive Living Services program. Carries out supervisory responsibilities in accordance with STS policies and applicable laws. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively. Use of Technology - Demonstrates required skills; adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date. Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to personal attendants; works cooperatively in group situations; works actively to resolve conflicts. Participant Focus - Promotes participant focus; establishes customer service standards; monitors customer satisfaction; develops new approaches to meeting customer needs. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others. Visionary Leadership - Displays passion and optimism; inspires respect and trust; mobilize others to fulfill the vision; provides inspiration to personal attendants. Business Acumen - Understands business implications of decisions; displays orientation to profitability; aligns work with strategic goals. Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts. Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce. Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. Organizational Support - Follows policies and procedures; completes field tasks correctly and on time; supports organization's goals and values; supports affirmative action and respects diversity. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities. Personal Appearance - Dresses appropriately for position; keeps self well groomed. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality. Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity. Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Requirements

Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Must have current Driver License and clear a DOJ background check.

Responsibilities

Oversees the quality of daily & weekly activity schedules for each home.
Assisting to make sure the data tracking is completed and accurate.
Ensures that house leads comply with departmental policies and procedures and that they exhibit best practices with dignity and respect.
Ensures that all residences are clean per the expectations of STS procedures and policies.
Provides field trainings on chore/life charts as well as reviews them with participants and make modification where necessary
Communicate with Program Director any needs (supplies, repairs, replacements) for all participant homes.
Assists participants in crisis situations involving social, emotional, financial, health, or other problems.
Complete house checks done on a bi-weekly basis.
Assists participants in finding ways of adjusting to changes that will allow for a life style as comfortable as the situation will permit.
Encourages participants to do things for themselves to retain feelings of independence and self-esteem.