Field Solution Architect II - IBM Automation & Hashicorp

TD SYNNEX • San Antonio, TX

8d • Remote

About The Position

As a Field Solution Architect II, you will play a key role in helping partners and customers bring powerful, multi‑vendor technology solutions to life. You’ll leverage your experience in hardware and software technologies, including servers, data center solutions, and your specialized expertise in IBM Automation, to recommend, design, and support best‑fit architectures. Translate complex customer needs into effective technology solutions. Support pre‑sales conversations, helping partners understand product features, functionality, and deployment considerations. Troubleshoot and investigate technical escalations, gathering hands-on data for engineering teams. Build and deliver compelling demos and training assets, including custom use‑case demonstrations. Educate customers and partners on evolving technologies and strengthen relationships across the channel ecosystem. This is a highly collaborative and visible role where you’ll influence solution strategy, serve as a technical expert, and contribute directly to partner growth. What You’ll Do In this dynamic field-facing position, you will: Support pre‑sales inquiries related to sizing, capabilities, product features, deployment requirements, channel distribution guidelines, and certification. Develop optimal solutions aligned with customer requirements and proposal strategy, including preparing clarifying questions for RFIs/RFPs. Deliver technical presentations and custom training for resellers and end customers across multiple technologies. Collaborate with peers to design and enhance solutions within solution centers and demo environments. Host or participate in executive briefings, technical conferences, trade shows, seminars, and onsite/virtual training events. Engage in vendor training to deepen certification knowledge and create roadmaps that support partner skill development. Your work will help partners differentiate their offerings, accelerate time‑to‑value, and expand capability in IBM Automation and adjacent technologies.

Requirements

• 5–8 years of relevant work experience in solution architecture, technical pre‑sales, engineering, or related fields.
• Advanced technical certifications across multiple vendors, demonstrating broad expertise.
• Proficiency across multiple levels of computer systems and business applications (basic to advanced).
• Strong troubleshooting, debugging, and hands‑on technical investigation skills.
• Clear communication abilities and skill in delivering formal presentations.
• Proven ability to influence, negotiate, and present ideas persuasively to technical and leadership audiences.
• Strong collaborative mindset and ability to work effectively across diverse identities and teams.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Comfort working independently with minimal supervision.
• Ability to adapt to change, handle pressure, and maintain confidentiality.

Responsibilities

• Support pre‑sales inquiries related to sizing, capabilities, product features, deployment requirements, channel distribution guidelines, and certification.
• Develop optimal solutions aligned with customer requirements and proposal strategy, including preparing clarifying questions for RFIs/RFPs.
• Deliver technical presentations and custom training for resellers and end customers across multiple technologies.
• Collaborate with peers to design and enhance solutions within solution centers and demo environments.
• Host or participate in executive briefings, technical conferences, trade shows, seminars, and onsite/virtual training events.
• Engage in vendor training to deepen certification knowledge and create roadmaps that support partner skill development.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed