Field Services Technician
About The Position
Field Services Technician HVAC Measurement and Warranty Cambridgeport Air Systems is currently seeking a highly motivated, technically skilled Field Services Technician to join our growing team. This role will be primarily out in the field, traveling extensively throughout the Northeast and periodically to the Carolinas, making critical measurements, troubleshooting issues, and ensuring our HVAC solutions are installed and performing to the highest standard to ensure our products are designed, built and delivered right every time. The ideal candidate thrives on independence, problem-solving, and delivering results, and will be the go-to expert on site for precise AHU curb and adaptor field measurements, warranty assessments, and occasional installation support. This role will have a direct impact in ensuring our products are built right, fit right, and perform right; the first time. Works under limited supervision. Other duties may be assigned as necessary. Opportunities for advancement possible.
Requirements
- Proven ability to troubleshoot and solve problems in the field.
- Ability to read and interpret technical drawings and specifications.
- Proficient with measurement tools, hand tools, and basic power tools.
- Comfortable working at heights and in various weather conditions.
- Valid driver’s license with clean driving record; willing to travel extensively.
- Ability to lift 50+ lbs with assistance when needed.
- Solutions Mindset: Viewing challenges as opportunities and act decisively.
- Self-Starter: Not waiting for direction — initiative to plan, execute, and follow through.
- Professional Communicator: Ability to keep customers and the team informed with clear, timely updates.
- Detail-Oriented: Accuracy in measurements and documentation is non-negotiable.
- Adaptable: Able to pivot quickly when schedules, site conditions, or priorities change.
Nice To Haves
- 3+ years of HVAC installation, service, or manufacturing experience.
- Strong understanding of AHUs, curbs, adaptors, and rooftop HVAC systems is preferred, but are willing to train the right candidate.
- Experience with warranty service and field measurement in HVAC applications.
- Knowledge of sheet metal fabrication or rooftop equipment installation is preferred but are willing to train the right candidate.
Responsibilities
- Travel to customer sites to take precise field measurements for AHU curbs, adaptors, and related products.
- Inspect, troubleshoot, and resolve warranty issues for Cambridgeport’s AHU product line.
- Diagnose issues in a wide range of HVAC applications, identify root causes, and implement effective solutions.
- Provide on-site installation support for AHU products as needed.
- Act as a professional, knowledgeable Cambridgeport representative — communicate clearly, manage expectations, and build trust.
- Independently schedule, plan, and execute site visits, managing time and resources effectively.
- Record accurate site data, photos, and measurements; prepare detailed service and measurement reports.
- Coordinate with Sales, Engineering, and Production to ensure smooth project execution.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
