Field Services Technician - Kansas City, Kansas

Evergreen Residential Holdings•Kansas City, KS

10h

About The Position

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world’s largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts. If you are self-motivated and mission driven with a ‘can do’ mindset and see solutions where others may see problems, come and grow with us! We are adding a Field Technician to our team in the West region. This role is responsible for post renovation repairs, smart home troubleshooting, occupied maintenance, eviction checks, move-in and move out inspections, and project Management of renovations on newly acquired properties. If you have a background in SFR field maintenance and construction, a passion for real estate and are accomplished in providing a positive resident experience, let’s talk! This position is based in the Kansas City, Kansas area. The Role: This position includes, but is not limited to, the following responsibilities :

Requirements

3+ years of work experience in a related position with residential maintenance experience, and scoping properties to determine renovation requirements
Experience engaging and managing vendors to ensure they are delivering to the timeline and specifications required
Proficiency with Microsoft Office, including Outlook, Excel, and Word; as well as with prospect and resident management systems is required
Demonstrated ability to perform effectively in a fast-paced and demanding environment
Flexible and able to operate effectively in a changing environment, and/or with ambiguity
Excellent written and verbal communication skills
Strong organizational and time-management skills, able to consistently meet goals and deadlines while maintaining quality
Computer Skills including proficiency with Microsoft Outlook and Excel
Must have a current and valid driver's license
Proactive, self-directed, and highly motivated
This role routinely uses standard office equipment, computers & iPads.
This role requires travel to our properties in and may be physically demanding.
Physical demands representative of requirements to successfully perform the essential functions of this job include the ability to perform duties such as the following for prolonged periods: - unassisted lifting up to 50 pounds, - bending, walking, kneeling, stretching - work on step ladders and/or extension ladders up to 30 feet, - work in confined spaces, indoors and outdoors in all climates including unclean environments with fumes, dust, and poor ventilation
It is expected that all duties will be performed in a safe manner
Duties, responsibilities, and activities may change at any time.
Work week is Monday through Friday with occasional evening and weekend hours as job duties demand.
Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading.

Nice To Haves

HVAC certifications preferred

Responsibilities

Complete minor post renovation repairs as needed
Install and trouble-shoot smart home technology issues
Install marketing yard signs and remove signs at occupancy
Perform pre-move in inspections 72 hours before move-in
Conduct HOA Violation checks
In person evictions/lockouts
Perform recurring occupancy checks
Coordinate and perform move out walks with residents
Schedule and complete occupied maintenance work orders
Review progress against KPI’s weekly with the Head of Construction
Communicate with residents in a timely and professional manner for any outstanding violations.
Make recommendations on engaging and terminating vendors and contractors to use on each project or job
Effectively and efficiently schedule and manage all construction activities, and maintain productive ongoing relationships
Review vendor workmanship to ensure all items on the statement of work are complete, and mark contracts complete.
Ensure vendors and contractors are held accountable for quality, completeness, and timely work
Property condition management - perform specific repair and/or securing work such as rekeying of properties; daily monitoring, updating and reporting through the property management system to keep current on status and next steps for all assigned property
Develop scope and cost and obtain approvals for additional work not identified on initial bid
Document the rehab process including "before" and "after" photos
Quality control review and punch list process for all home renovation projects