Field Services Technician II

City of Garland

1d • $16 - $19

About The Position

Responsible for connecting, reconnecting and/or disconnecting utilities for customers that are moving-in, moving-out, or that are delinquent on accounts for the City of Garland. Pay Range: $15.54 - 19.24 (Depending on qualifications and experience) Essential Duties and Responsibilities include the following. Other duties may be assigned.

Requirements

• High School Diploma or General Equivalency Diploma (GED)
• 2 years related experience in meter reading and/or field operations
• Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
• Valid Class C Texas driver's license

Nice To Haves

• 2-4 years experience meter reading and electric utility industry
• Class “D” water license preferred, not required
• Intermediate knowledge of electric/water meter(s) reading
• Intermediate knowledge of city street and address systems
• Intermediate knowledge of public contact techniques and principles
• Ability to provide excellent customer service
• Ability to work a flexible schedule and assignments
• Ability to work independently and meet deadlines
• Ability to work in a team environment

Responsibilities

• Disconnect and reconnect electric/water services.
• Install sleeves on back terminal ends of meter.
• Accurately and efficiently perform water/electric meter readings.
• Re-read electric and water meters upon customer requests.
• Re-check all disconnected utilities, as needed.
• May perform the duties of the Field Service Technician I, as needed.
• May train new hires on field service operations.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees