Field Services Technician - Ft. Wayne, IN
Mercury Management LLC•Fort Wayne, IN
About The Position
The Field Services Team of Mercury Wireless is the customer facing unit of the company. The team should be professional in attitude and appearance and engaged with our customer’s needs. Field Services should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Field Team Leader.
Requirements
- Follow cabling procedures for wiring homes and businesses
- Comfortable working on ladders, roofs, attics, crawl spaces, and other confined and elevated locations
- Basic mechanical skills
- Knowledge of and ability to operate basic hand and power tools
- Basic computer skills and proficiency with computers
- Basic computer networking skills and knowledge
- Use of PC based applications to program and diagnose various communications equipment
- Clean driving record and valid driver’s license
- Self-Motivated
- Customer service oriented and professional in appearance
- Ability to communicate effectively, both orally and in writing
Responsibilities
- Installation of broadband equipment at customer premises
- Interact with subscribers and represent the company in a professional manner
- Properly configure and connect customer's home equipment to the Mercury Network
- Troubleshoot broadband customer equipment
- Assist sales team with localized marketing efforts
Benefits
- Health
- Vision
- Basic Dental & Life Insurance
- STD
- LTD
- 401k
- Paid Time Off
- Paid Training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
