Field Services Technician 2

Cubic Corporation • Chicago, IL

4d • $17 - $37

About The Position

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD).

Job Summary: The Field Services Technician 2 performs testing, repair, and maintenance of electronic equipment at field locations. This role involves installing new equipment, operating and maintaining both digital and analog devices, and troubleshooting issues to find solutions. This position typically works under close supervision and guidance.

Requirements

• Minimum of 2 years of relevant experience in electronic equipment maintenance and repair or related field.
• Associate degree in electronics or related technical field, or equivalent technical school training is preferred.
• Proficiency in basic computer operations and common software applications.
• Strong problem-solving skills and the ability to work independently in the field.
• Ability to follow instructions, prioritize tasks, and meet deadlines.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficient in reading and interpreting technical documentation.
• Physically capable of lifting up to 50 lbs. and working in challenging environments (e.g., crowded public stations, extreme temperatures, noisy areas, extended standing, and stair climbing).
• Flexibility to work on-call, weekends, or holidays as needed.
• Ability to travel domestically and internationally as required.
• Cubic’s commitment is to provide a safe, healthy, and productive environment for both its employees and the public who utilize our transportation products and services. This is a safety sensitive position which requires that you submit to pre-employment drug and/or alcohol testing and random drug and/or alcohol testing during your employment with Cubic in accordance with the Department of Transportation (DOT) regulations.

Responsibilities

• Install and perform maintenance and repairs on equipment. May also assist senior field technicians as needed at field locations.
• Diagnose and repair equipment malfunctions using hand tools, test equipment, schematics, and manuals.
• Interpret schematics, engineering drawings, wiring diagrams, and technical manuals.
• Perform system checks to ensure operational readiness of devices.
• Recommend improvements to circuitry or installation specifications to simplify assembly and maintenance.
• Build cable assemblies and Printed Circuit Board (PCB’s) as required.
• Maintain accurate records of maintenance activities in compliance with contractual obligations.
• Professionally interface with customer agencies to provide support and maintain strong client relationships.
• Collaborate with other technicians to troubleshoot and resolve complex hardware issues.
• Professionally interface with customer agencies to provide support and maintain strong client relationships.
• Perform general maintenance, technical and semi-technical tasks not limited to electronics.
• Comply with all safety policies and procedures, including DOT regulations for safety sensitive roles.
• Perform other duties as assigned.

Benefits

• Cubic is dedicated to providing a comprehensive employee benefits program.
• All regular, full-time and part-time employees (working an average of 20 hours per week) are eligible for benefits that are effective on the first day of employment.
• Cubic offers medical, dental and vision insurance, company-paid disability (company continues full pay and benefits for up to six weeks), life insurance options, critical illness and accident coverages, Flexible Spending Accounts, a pre-paid legal plan, travel accident insurance, an award-winning well-being program which includes an employer-funded lifestyle spending account, up to six weeks of paid parental leave, and a 401k Retirement Plan with a company match.
• Employees can also take advantage of backup childcare, pet care, pet insurance, virtual tutoring, and a tuition reimbursement program.
• Many locations follow a 9/80 work schedule with time-off policies to help encourage employees to take time for rest and relaxation.
• Full-time salaried employees are eligible to participate in Cubic’s flexible time-off arrangement.
• Part-time and hourly employees accrue paid time-off (PTO)/Sick leave at a rate of 5.23 hours bi-weekly.
• Lastly, Cubic provides its employees 11 paid holidays throughout the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree