Field Services Officer

The Beach • Long Beach, CA

13d • Onsite

About The Position

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Job Summary This position serves as the primary contact for the university in providing parking information and directions to campus constituents in the field. This may include services such as welcoming individuals to the campus, providing parking assistance, battery jumps, locating lost vehicles, providing directions and pay station or park mobile application assistance. In addition, protects the fiscal integrity of the Parking Program and promotes the safe operation of the parking facilities through the issuance of parking citations to vehicles parked in violation of State Law or campus parking regulations.

Requirements

• The ideal candidate demonstrates the ability to write clearly and appropriately for the position, while exhibiting strong communication and interpersonal skills that support positive interactions with all members of the campus community.
• They possess the physical capability to independently lift and move barricades and parking control devices, and they are able to quickly and objectively assess situations in order to determine and implement the proper course of action.
• This individual maintains a safe and respectful work environment, engages with the University community in a courteous manner, and brings working knowledge of technical operational procedures for equipment such as pick-up trucks, permit dispenser machines, and various alternate transportation vehicles, including electric carts.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
• Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
• Equivalent to a high school diploma and six months of related experience required.
• Must be 18 years of age, possess a valid Class C California Driver's License, and operate a pickup truck.
• Must be eligible to qualify for a State of California Defensive Driver's Certificate, which requires producing a copy of a current Department of Motor Vehicle driving record printout.
• Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.

Responsibilities

• Parking Enforcement - Patrols the campus parking areas on foot or in a vehicle for the purpose of issuing citations to vehicles parked in violation of the California Vehicle Code, Education Code, or applicable CSULB parking regulations. Utilizes hand held devices and LPR (License Plate Recognition) equipment to issue citations, locate habitual offender "bootable" vehicles, provide visual deterrence by presence patrolling the lots, and report out service parking permit machines and equipment to Parking Manger and UPD dispatch.
• Community and Visitor Interactions - As the first point of contact provides a high level of customer service to campus constituents in the field. This may include services such as welcoming individuals to the campus, providing parking assistance, battery jumps, locating lost vehicles, providing directions and pay station or park mobile application assistance.
• Traffic Control & Special Events Parking - Provides traffic assistance throughout the campus in heavily congested areas (parking lots and roadways), due to construction zones, special projects, road closures, campus activities (not entered as events), accidents, and campus emergencies.
• Department Parking Administration

Benefits

• Generous Paid Time Off : Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Comprehensive Health Coverage : A variety of medical, dental, and vision plans to suit your needs.
• Retirement Plans : Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
• Educational Benefits : Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP) : Confidential counseling and support services for employees and their families.
• Additional Perks : Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED