Field Services Internship (Summer)

TDS Telecom • Eau Claire, WI

297d • $15 - $15

About The Position

At TDS Telecom, our interns are the future of our company. We provide hands-on learning experiences in a real-world environment, helping you sharpen the skills and knowledge relevant to your field of study or career path. Our goal is to equip you for success and prepare you to compete for opportunities within our company, both now and in the future. Whether you join us immediately after your internship or return to TDS later in your career, we are committed to ensuring you leave with more experience and insight than when you started. Now is your chance to learn more by applying to join our Field Services Summer Internship! As a Field Services Intern, you will receive valuable on-the-job experience by working side-by-side with a Field Service Technician (FST) mentor. During this internship, you won't be sitting at a computer. This is a boots on the ground position that will give you an opportunity for hands-on learning. You will shadow FST mentors and assist with onsite installation, troubleshooting, repairs and maintenance of telecommunications products, services and equipment provided to our residential and commercial customers. You will also have direct, face-to-face contact with our customers. In this role, you will gain an understanding of how we deliver our products and services on time to our customers and provide exceptional customer service!

Requirements

• Must be at least 16 years of age or older.
• Ability to follow directions, both written and verbal.
• Positive outlook and desire to learn.
• Ability to be flexible as day-to-day tasks and priorities may change.
• Reading and writing skills required.

Nice To Haves

• Currently enrolled in high school, homeschooling or a GED/Equivalency program.

Responsibilities

• Learn the overall functions of Field Services, and how the business unit impacts our organization.
• Gain experience in the field through direct mentorship with one of our Technicians.
• Learn and assist with general customer installations, repairs, and maintenance activities in various weather conditions.
• Learn about the importance of safe work practices, and how they impact you, the customer, and TDS as an organization.
• Gain knowledge and understanding of outside plant facilities and equipment.
• Learn about and assist with splicing - a very important skill set in our industry!
• Learn the functions of our warehouse while assisting with inventory and staging.
• Learn about software and programming that Technicians use to serve our customers.
• Gain valuable understanding of the importance of customer service.

Benefits

• Medical Coverage
• Health Savings Accounts
• 401(k) plan (if 18 or older)
• Sick leave (10 days accrued per year for full-time and pro-rated for all other associates)
• Employee Assistance and Wellness Programs

What This Job Offers

• Career Level: Intern
• Industry: Telecommunications
• Education Level: High school or GED