Field Services Administrator & Spare Parts Coordinator

AIT•Palmdale, CA

13d•Remote

About The Position

AIT is the world's largest provider of automation, factory integration and tooling solutions dedicated to the global aerospace, defense, and space launch vehicle industries. AIT offers a competitive compensation package (including free medical options for employees and their family), casual work environment and excellent growth opportunities. Summary: The role actively supports AIT’s overall recurring general customer service and spares activity as well as any specific account assignments. Support administrative tasks for customer service both planned and on demand activity. Prepare, organize and maintain Manufacturing Maintenance records using CMMS system to assure that all spare parts are properly identified and kept current for assigned site responsibilities. Assist with spare parts inventory management to assure lowest cost and optimal inventory levels. Responsible for performing accurate and timely inventory transactions of materials consumed in the manufacturing process.

Requirements

High School Diploma or GED Required.
Two to four years related experience and/or training.
CMMS data entry experience required.
Reads and understands blueprints, schematics, and/or measuring devices.
Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations and diligently follows through on commitments and consistently meets deadlines.
Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved.
Excellent organizational and time management skills.
Clear and effective communication skills in both written and spoken forms.
Knowledge of computer applications including email, databases, word-processing program and spreadsheets (such as Microsoft Office).
Respond and follow up to a customer’s inquiry or problem in a timely and effective manner.
Identifies problems and review relevant information to develop options, then implement the solutions.
Works effectively with different levels of management, team members and customers.

Nice To Haves

Associate's or technical degree preferred.
SAP, MAXIMO, PLEX experience preferred.

Responsibilities

Support administrative activities related to quoting, follow up, and invoicing as directed for both services and spares.
Liaise with customers to provide best in class customer service and promote strong customer relationships.
Liaise with purchasing and maintenance/engineering for scheduling spare parts delivery as required.
Work with outside vendors for procurement and services.
Effectively supports maintaining spare parts inventory system and its business processes.
Supports equipment enrollment and data entry into CMMS.
Use CMMS system to control inventory to ensure spare parts availability for work orders.
Order and stock spare parts.
Support maintenance and reliability initiatives, as directed.
Perform electronic transactions for issuing/reserving materials to jobs.
Process and close manufacturing jobs and record production quantities produced.
Move inventory (physically/electronically.)
Conduct stock checks, cycle counts and participate in periodic physical inventory counts as directed.
Identify inventory discrepancies, investigate potential causes and recommend corrective action.
Monitor and maintain accurate inventory labeling.
Assist in maintaining/update manuals and system documentation, as required.
Assist in generating and maintaining system service and downtime logs.
Assist in generating and maintaining system preventative maintenance schedules and logs
Assist in ordering new spare parts with the main office spare parts coordinator.
Assist in maintaining accurate records.
Assist management with CMMS work orders, work schedules, equipment maintenance schedules, training of the new employees, reporting and other related activities.
Perform other duties as assigned.