Field Service Technician

Veterans PrimeCharlotte, NC
13d$80,000 - $85,000Onsite

About The Position

Our solutions set the standard for yield, efficiency, and safety across a wide range of industries. Whatever your product needs, we can meet it with precision and passion.

Requirements

  • Able to work with minimal direct supervision.
  • Organizational skills
  • Microsoft Outlook and Excel knowledge
  • Expert knowledge of supplied machinery
  • Ability to accurately and effectively communicate problems and suggest possible solutions
  • Will require travel up to 100% of the time. Normally one week out, sometimes up to two weeks out

Responsibilities

  • Install, service, repair mechanical and electronic equipment at customer sites, manufacturing sites, and sales/service offices.
  • Utilize hand tools, test equipment, and multimeters to perform required task.
  • Discusses with engineering problems relating to maintenance or operation of equipment.
  • Field train customers.
  • Performs in house phone troubleshooting support to customers.
  • Supports sales for product demonstrations.
  • Provides a range of known solutions to problems.
  • Innovates on the fly to resolve new and unique problems.
  • May be required to provide after-hours phone troubleshooting support.
  • Will be asked to travel extensively, nationwide
  • Build and maintain customer relationships.
  • Performs other duties as assigned by manager.
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