Field Service Technician

NOV • Anderson, TX

1d

About The Position

PRIMARY RESPONSIBILITIES Travel to customer sites throughout the United States and internationally to install, commission, test, calibrate and, train customers on the safe and proper operation of NOV Rolligon products. Conduct field installations and calibrations of sensors and systems. Perform field upgrades of software and hardware and train customers on how to properly operate and maintain the system. Communicate field failures and feedback reports to the appropriate departments. Complete and submit field service documentation in a timely manner. Perform other duties as assigned EDUCATION & EXPERIENCE QUALIFICATIONS High School Diploma or Equivalent. College or Technical School Degree preferred. 1-3 years of related on-the-job experience. Knowledge of pneumatic and hydraulic control systems preferred. Electrical background preferred. Experience in heavy industry or the oil and gas environment preferred. Possess superb customer service skills and an ability to diagnose and solve problems. Possess professional, clear, verbal and written communication skills. Ability to work independently with little supervision and maintain a positive reputation. Unrestricted ability and willingness to travel domestically and internationally. Ability to read and understand hydraulic and electrical schematics. Must maintain valid driver's license and have clean driving record. JOB REQUIREMENTS Must successfully complete a pre-employment drug screen, background check, and medical examinations screenings. Must possess a valid Driver's License and be able to pass a 3-year driving history background check. Must possess excellent customer service skills and an ability to diagnose and solve problems. Must possess professional, clear, verbal and written communication skills. Unrestricted ability to travel and work overtime during weekdays, weekends, and holidays. Ability to lift weights up to 50lbs. Ability to stand, walk, bend, stoop, push, pull, twist, reach and perform repetitive motions for up to 12 hours daily. Ability to multitask in fast paced environment. Ability to maintain a professional reputation when interacting with customers and internal teams.

Requirements

• High School Diploma or Equivalent.
• 1-3 years of related on-the-job experience.
• Possess superb customer service skills and an ability to diagnose and solve problems.
• Possess professional, clear, verbal and written communication skills.
• Ability to work independently with little supervision and maintain a positive reputation.
• Unrestricted ability and willingness to travel domestically and internationally.
• Ability to read and understand hydraulic and electrical schematics.
• Must maintain valid driver's license and have clean driving record.
• Must successfully complete a pre-employment drug screen, background check, and medical examinations screenings.
• Must possess a valid Driver's License and be able to pass a 3-year driving history background check.
• Unrestricted ability to travel and work overtime during weekdays, weekends, and holidays.
• Ability to lift weights up to 50lbs.
• Ability to stand, walk, bend, stoop, push, pull, twist, reach and perform repetitive motions for up to 12 hours daily.
• Ability to multitask in fast paced environment.
• Ability to maintain a professional reputation when interacting with customers and internal teams.

Nice To Haves

• College or Technical School Degree preferred.
• Knowledge of pneumatic and hydraulic control systems preferred.
• Electrical background preferred.
• Experience in heavy industry or the oil and gas environment preferred.

Responsibilities

• Travel to customer sites throughout the United States and internationally to install, commission, test, calibrate and, train customers on the safe and proper operation of NOV Rolligon products.
• Conduct field installations and calibrations of sensors and systems.
• Perform field upgrades of software and hardware and train customers on how to properly operate and maintain the system.
• Communicate field failures and feedback reports to the appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Perform other duties as assigned

Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire.
• Visit usbenefits.nov.com for more information.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees