Field Service Technician

Conrad Company Holdings LLC•Charlotte, NC

26d•Onsite

About The Position

The Conrad Company, a fast growing, award-winning family-owned business is seeking a KICK@$$ Field Service Technician to join the GreasePoint facility in Charlotte, North Carolina. GreasePoint helps people in Manufacturing and Construction with lubrication and fire suppression systems. The GreasePoint team is committed to offering technical excellence, superior customer service, and world-class solutions. The Field Service Technician position will support customers in the field with their electrical, pneumatic, and hydraulic repairs and installations.

Requirements

Experience in Mechanical, Hydraulic, and Pneumatic repair
Experience with Industrial Machinery and Repair
Technician must put safety first at all times
Technician must be flexible and willing to learn
Ability to multi-task in a fast-paced environment
Willingness to work weekends, holidays, overtime, and on-call if needed
Clean driving record

Nice To Haves

Mig welding and fabrication skills preferred
On occasion, out of town work, weekends, and some overnight stays may be needed to complete a job

Responsibilities

Assemble hydraulic hoses and fittings
Repair and install industrial hydraulic and electrical systems
Listen to customer's needs and interpret solutions for their breakdowns
Diagnose errors and technical problems and determine positive solutions
Provide excellent customer service while supporting customers on job sites
Promote products and services to both existing customers and prospects
Produce timely and detailed service reports
Reports to Service Manager
Standard shift 7am-4pm; subject to change daily depending on the installation requirements and job site location