Field Service Technician
Kern Microtechnik GmbH•Glendale Heights, IL
12d•Onsite
About The Position
We are seeking a skilled and motivated Field Service Technician with expertise in CNC machinery to join our service team. In this role, you will be responsible for installing, maintaining, diagnosing, and repairing CNC machines at customer sites. You’ll be the face of our company in the field, ensuring customer satisfaction and optimal machine performance.
Requirements
- Proven experience in troubleshooting electrical, mechanical, hydraulic, and pneumatic issues
- Strong knowledge of CNC milling
- Ability to read technical manuals, blueprints, and schematics
- Proficiency with diagnostic tools and basic CNC programming/setup
- Professional customer interaction and communication skills
- Valid driver’s license and willingness to travel extensively
Nice To Haves
- familiarity with Heidenhain control systems is a plus
Responsibilities
- Diagnose and repair electrical, mechanical, hydraulic, and pneumatic issues on CNC machines and automation systems on-site across West Coast in a timely and efficient manner
- Install, commission, and test CNC machines and associated automation equipment at customer facilities
- Perform preventive maintenance to ensure optimal machine performance, minimize downtime, and maximize productivity
- Conduct machine demonstrations and provide technical expertise during customer visits
- Accurately document all service activities, including parts used, labor time, and any technical issues encountered
- Provide remote and telephone support to customers for troubleshooting and technical guidance
Benefits
- Health and dental insurance
- 401k with company match
- Paid time off and paid holidays
- Company cell phone and laptop
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
