Field Service Technician

Hodge Industrial Technologies•Troy, MI

About The Position

Hodge Industrial Technologies is a trusted provider of mission-critical compressed air systems for manufacturing facilities, known for fast response times and reliable solutions. Our culture emphasizes urgency, ownership, and delivering peace of mind to customers. As a Field Service Technician, you will play a pivotal role in ensuring our clients’ operations run smoothly and efficiently.

Requirements

2–3 years of field service or industrial maintenance experience
Hands-on experience troubleshooting pneumatics and mechanical systems
Ability to perform field work including lifting, climbing ladders, working in confined spaces, and prolonged standing or kneeling
Valid driver’s license with a clean driving record
Experience in a customer-facing service role communicating findings, timelines, and recommended solutions

Nice To Haves

Hands-on PLC/controls troubleshooting experience
Hands-on HVAC/refrigeration troubleshooting experience
Experience servicing mission-critical compressed air systems and ancillary equipment in manufacturing or industrial facilities
Ability to travel to customer sites within an approximately 100-mile radius of the assigned branch

Responsibilities

Install, diagnose, repair, and maintain compressed air systems and ancillary equipment at customer sites, prioritizing safety and reliability.
Perform routine and preventive maintenance tasks such as system audits, filter changes, lubrications, and compressor belt adjustments to minimize downtime.
Troubleshoot mechanical, electrical, and controls issues using diagnostic tools, schematics, and published service procedures, implementing effective corrective actions.
Communicate findings, timelines, and recommended solutions clearly to customers and internal teams, escalating critical issues as needed for fast resolution.
Maintain accurate service records, parts usage, and warranty information in the CRM/ERP system, and manage parts inventory and on-site safety compliance to support first-time fix rates.