Field Service Technician | Lawrenceville, GA

ACRT Services•Lawrenceville, GA

1d•$17•Onsite

About The Position

The Field Service Technician reports to the Project Manager at Bermex. This position plays a key role in completing service orders, which may include delivering notices, finding meters, reading meters and miscellaneous tasks necessary for the utility billing department. This position requires a high degree of driving, excellent time management, and exceptional flexibility day to day. Salary Transparency: Pay for this position is at $17/hour. Must live within 20 miles of Lawrenceville.

Requirements

Education: None.
Must be 18 years of age or older
Experience: No experience necessary. Employees will be trained.
Must possess a valid driver’s license.

Nice To Haves

Education: High School Diploma or GED
Experience: Experience in meter reading or working in outdoor conditions; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors
Ability to multi-task, and work independently and as a team
Exceptional flexibility in daily routines and route scheduling
Adequate time management skills to finish daily meter maintenance
Excellent communication skills, comfortable interacting with management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Ability to walk long distances and prepare for weather conditions, accordingly

Responsibilities

Meter maintenance: Remove inactive meters, locating curb valves, discontinue services, and conduct safety inspections including detection of gas leaks or theft investigations
Complete assigned duties in the required time frame for cycle readings
Assign sequence numbers to new services
Rearrange meter reading routes as necessary
Read meters on a daily and/or special basis, typically on a customer’s premises for service bills
Evaluate unsafe conditions; may need to clean out meter boxes
Use electric, gas, water meter reading devices
Use printed materials such as service orders, maps, manuals, and computer printouts
Read meters in various environmental conditions
Extensively walk and stand for much of the workday
Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)
Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)
Customer communication: Refer all consumer complaints to the appropriate authorities
May provide general information about the meter services to customers, when applicable
Use telephones, tablets, and/or computers to communicate
Other duties as assigned.

Benefits

Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid time off for our veterans
Paid Sick Time (New York based positions ONLY)
Company vehicle (for all driver-based positions)
Gas card for company vehicle (if applicable)
Company provided cell phone or mobile allowance (if applicable)
Boot allowance from approved vendors
Daily per diem for travel-based positions