Field Service Technician

Submer • Spring, TX

23d • Onsite

About The Position

As a Field Services Technician, you will be on the front lines of Submer’s deployments across the United States. You’ll be responsible for installing, commissioning, maintaining, and supporting Submer systems on-site at datacenters and client facilities. This is a dynamic, travel-heavy role ideal for someone with strong electromechanical skills, customer-facing professionalism, and a drive to solve real-world challenges.

Requirements

• 8+ years of experience in field services, datacenter operations, or industrial system installation (e.g., HVAC, mechanical, or electrical systems).
• Technical training in electromechanical engineering, HVAC, electrical systems, or related field preferred.
• Experience working in mission-critical environments (datacenters, clean rooms, industrial systems) is a strong plus.
• Solid understanding of electrical, mechanical, and plumbing (MEP) systems.
• Solid understanding of PLC coding principles and capable of making basic edits or adjustments (though not experienced in full-scale PLC programming or development)
• Strong hands-on troubleshooting and diagnostic skills.
• Comfortable reading technical drawings, schematics, and manuals.
• Clear, confident communication skills with a customer-first attitude.
• Ability to work independently in remote, high-pressure environments.
• Willingness to travel up to 75% across the U.S., sometimes internationally.

Responsibilities

• Perform on-site installation, commissioning, and testing of Submer’s systems.
• Execute preventive and corrective maintenance tasks.
• Support troubleshooting and root cause analysis for hardware, plumbing, and electrical systems.
• Interface directly with customers, contractors, and project teams to ensure smooth deployments and service delivery.
• Ensure compliance with safety standards and local site protocols.
• Document all site activities including installations, interventions, and system updates.
• Provide remote support or on-site escalation when required.
• Collaborate with engineering and product teams to report issues and suggest design improvements.
• Maintain tools, spare parts, and test equipment in good working order.
• Assist in training clients or partners on proper operation and maintenance procedures.
• When onsite in our Houston office, support our product engineering, assembly and testing lab activities.

Benefits

• Attractive compensation package reflecting your expertise and experience.
• Medical Insurance Plan.
• 401k Employee volunteer contribution Plan.
• A great work environment characterized by friendliness, international diversity, flexibility, and a hybrid-friendly approach.
• You´ll be part of a fast-growing scale-up with a mission to make a positive impact, offering an exciting career evolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees