Senior Field Service Technician
About The Position
Xylem is a Fortune 500 global water solutions company with 23,000 employees operating in over 150 countries, dedicated to advancing sustainable impact and addressing critical water challenges. The company is seeking a Field Service Technician to service customers in the Cedar Park, TX, and surrounding areas within its Municipal Division. This role involves the installation, service, and maintenance of water purification equipment, utilizing a company service vehicle. Equipment-specific training will be provided, and previous technical/mechanical/plumbing experience is encouraged. The position typically involves general day shift hours with opportunities for overtime and a compensated on-call rotation, including occasional afternoons and weekends. Xylem's products impact public utilities, industrial sectors, residential areas, and commercial buildings, focusing on smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Employees are encouraged to participate in the paid Volunteer Program, Xylem Watermark, and the company fosters an inclusive environment through Employee Resource Groups (ERG). Xylem is an Equal Employment Opportunity and Affirmative Action workplace, committed to providing reasonable accommodations.
Requirements
- HS diploma or equivalent
- Ability to obtain TWIC card
- One year of work experience preferred
- 0-2 years technical experience
- Experience with Microsoft office including smart devices
- Must have customer service experience
- Demonstrates critical thinking and trouble shooting ability
- Able to operate company service vehicle safely
- Able to pass background check & pre-employment drug screen
Nice To Haves
- Previous technical/mechanical/plumbing experience
Responsibilities
- Creates and maintains safe working environment and cultures within the organization
- Takes care of company property
- Trouble shoots systems for mechanical electrical equipment conditions
- Identify and remedy safety issues for both Company and Customer owned equipment
- Direct interfacing with customers
- Potentially at multiple sites with multiple technologies
Benefits
- Health Dental and Vision insurance available on your 1st day of employment
- Generous retirement savings plan
- Generous PTO package and paid holidays
- Career progression and development plans
- Company wellness rewards and recognition and employee discount programs
- Paid Volunteer Program, Xylem Watermark
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
