FIELD SERVICE TECHNICIAN

Carter Machinery

3d • $35 - $50

About The Position

We are currently offering up to a $5,000 sign-on bonus for Heavy Equipment Field
Service Technician new hires. $2,500 is payable after 90 days of employment, and
the remaining $2,500 is payable after 180 days of employment. 

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia,
West Virginia, Maryland, Delaware and Washington D.C. is hiring a Field Service
Technician in Myersville, Maryland. The Field Service Technician is responsible
for providing expert level diagnosis, troubleshooting and repair of all
engine/components regardless of model/make at customer jobsites. Seeking
candidates with a minimum of four years’ experience repairing heavy construction
equipment, preferred; Must have experience troubleshooting and diagnosing expert
level mechanical repairs; High school diploma or GED, required.

Minimum of three years relevant heavy equipment field experience is required to
be eligible for the $5,000 sign-on bonus. Candidates with less than 3 years’
heavy equipment field experience are eligible for a $2,000 sign-on bonus.
Bonuses are made in 2 equal installments at 90 days and 180 days of employment.

Requirements

• Must have an excellent driving record and have the ability to obtain a CDL.
• Must be able to become DOT certified with DOT Medical Card.
• Must have thorough knowledge of engines, transmissions, electrical and other related components to troubleshoot and analyze unique and high level problems/issues quickly, and improvise using logic and critical thinking skills to make needed repairs.
• Must have excellent mechanical aptitude.
• Must be able to work independently and part of a team.
• Must be able to interact with customers on a professional level.
• Must be a strong communicator with excellent oral and written communication skills.
• Must be self-directed and well organized and with the ability to prioritize workload while providing excellent customer service.
• Must have the ability to repair Caterpillar and competitive components and machines.
• Demonstrate the ability to learn and apply new knowledge.
• Proficient use of technical software, databases and manuals.
• Must be able to function well in a fast-paced and at times stressful environment.
• Must be able to work any shift and overtime as needed to meet business and customer demands.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Nice To Haves

• Seeking candidates with a minimum of four years’ experience repairing heavy construction equipment, preferred

Benefits

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.
• Opportunities for overtime.
• Shift differential (if applicable).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees